TCC is Your Medical Home
At TCC Family Health or TCC for short, we can’t always be there when you or a loved one gets sick, but we can make sure you have access to resources and care after hours when you need it most.
TCC’s multi-disciplinary team of physicians, nurse practitioners, mental health professionals, and health educators provide the following services: preventive, acute and chronic care for children and adults; women’s health; family planning; pre-natal care; care management; chronic disease management for diabetes, depression, obesity, and asthma; behavioral health screenings and counseling; health education and outreach; walk-in immunizations; laboratory testing; eligibility screening and enrollment; interpretation and translation; and referrals to community resources. TCC offers convenient hours, seven days a week, with 24/7 on-call physician service.
Please contact us at (844) 822-4646 to make an appointment.
OUR COMPREHENSIVE SERVICES
- Primary and Preventative Care
- Chronic Disease Management
- Family planning/ Pre-natal care
- Women’s Health (FUTURE LINK)
- Teen Wellness (FUTURE LINK)
- Walk-in immunizations
- Health Coverage Enrollment (FUTURE LINK)
- Services in Multiple Languages
- Behavioral Health
On your first visit, please bring your:
- Photo ID
- Proof of Income
- Proof of Address (gas or electric bill or rent receipt)
For every visit, please bring:
- Immunization record
- Medications being used or recently used
- Medi-Cal card or health coverage information
- Any information from a recent ER visits or hospitalization
No one is denied care due to an inability to pay or immigration status.
TCC Enrollment staff is on hand to help families with assessing and enrolling our patients into many health programs offered by local, state and federal government to give you with the best options for covering the cost of your care. Please note that each of these programs requires certain documents and information, and TCC appreciates your cooperation in providing us with this information.
If you do not qualify for other health programs, TCC also offers a discounted or sliding fee scale program. The Sliding Fee Scale Program is based on family size and income, which is determined by the annual Federal Poverty Rate. Patients will be given a percentage discount based on the sliding fee scale, with the minimum payment of $35.00 not including labs, x-rays and medication.
TCC staff is available to help you with any questions you may have about this program and reasonable payment options that work for you. If you have questions, please call (844) 822-4646 to speak with an Enrollment Specialist. Please help us continue to provide health care services to all in need by paying what you can and remember no one will be turned away due to inability to pay. We know that you have a choice when it comes to your family’s medical care and we thank you for choosing TCC for your health care needs.
APPOINTMENTS & CANCELLATIONS
PLEASE NOTE THAT ROUTINE VISITS ARE BY APPOINTMENT ONLY
If you are unable to keep your scheduled appointment, please notify us as soon as possible.
Same day appointments may be available by calling early to (844) 822-4646.
In addition TCC offers the following support services
- Health Education and Promotion
- Lifestyle and Wellness Classes
- Disease Management Support
- Support with Basic Needs and Services
- Enrollment services for Medi-Cal, Covered CA, My Health LA, CalFresh and Other Programs
- Health fairs & presentations
- Volunteer opportunities
Call Health Education at (562) 264-3115
MEDICAL LEGAL PARTNERSHIP
The Greater Long Beach Community Medical-Legal Partnership provides health related legal services, education, and resources to TCC patients. For more information, please call: (562) 264-4601
Your health is important to us . TCC’s myChart is your personalized online connection to your doctor’s office around the clock. You can schedule appointments, request prescriptions refills and more. Visit: https://www.thechildrensclinic.org/
AFTER HOURS CARE
All of TCC’s established or assigned patients have access to an on call Provider who is available 24 hours per day, 7 days a week. Please call us at (844) 822-4646 and the TCC Exhange Service will page a Provider for you. You may also access after hours care by dialing the Nurse Advice Line number listed on your insurance card.
The California Department of Health Care Services Nurse Advice Line is here to help with the following topics:
Possible COVID-19 symptoms
Whether people should get tested and/or treated
Whether people need to self-isolate
Please call 1-877-409-9052.
CALIFORNIA STATE UNIVERSITY LONG BEACH- COMMUNITY RESOURCES
The CSULB Center for Latino Community Health, Evaluation, and Leadership Training was established in 2005 to support and create diverse community health initiatives that increase access to culturally and linguistically relevant health education, prevention, screening, and treatment.