Quality Healthcare for Every Family
Compassionate. Inclusive. Trusted since 1939.
OUR MISSION
TCC Family Health provides innovative, integrated, quality health care for all in Greater Long Beach and surrounding communities.
No one is denied due to inability to pay.
Our Impact in Calendar Year 2025
Serving ~500 patients daily and roughly 1 in 3 residents of Greater Long Beach's under-resourced neighborhoods. Over 2 million visits delivered since 1939. Our Health Education team distributes more than 30,000 pounds of fresh fruits and vegetables every month — roughly 402,000 pounds per year — through free weekly farmers' markets, food pantries, and vouchers.
2026 TCC Beach Walk — Walk for a Healthy Community
Saturday, October 31, 2026 · Shoreline Aquatic Park, Long Beach
Every step supports TCC's mission to provide quality, compassionate care to children and families who need it most. Individual walkers, teams, and sponsors are all welcome.
Give
Join us in building a healthier community for all, and make a tax-deductible contribution today. Your generous donations go directly towards benefiting our patients and our health and wellness services.
Know your rights as a TCC patient
Printed copies of the Notice of Privacy Practices are available at every TCC health center. Call (844) 822-4646 for a copy by mail or in your preferred language.
Our Vision is a community that is healthy for all.
Founded in 1939 by Community Leaders
For over 80 years, TCC has been dedicated to providing the diverse communities of Greater Long Beach and surrounding cities the best trauma-informed health care and wellness services.
About Us
TCC Family Health — serving Greater Long Beach with innovative, integrated healthcare since 1939.
TCC Family Health (TCC), was founded in 1939 by a group of physicians and community leaders who recognized the importance of access to healthcare for all children, particularly those who are from low income families and who are at risk for health problems. Since then, TCC has grown from offering weekly well-child care to daily, full service health care with primary care services for children, adolescents and adults. TCC is known as a unique leader in the greater Long Beach community, addressing disparities in health by providing quality care for the under-served of all ages, offering them a true "medical home".
The Community We Serve
TCC's service area spans 27 ZIP codes across Greater Long Beach, Bellflower, and surrounding communities — a population of more than 1.1 million, one-third of whom live on low incomes.
Source: HRSA GeoCare Navigator · Long Beach Collaborative 2025 Community Health Needs Assessment.
Who Lives in Our Service Area
- Age: 22.8% under 18 · 65.2% age 18–64 · 12.0% age 65+
- Race & ethnicity: 58.6% Hispanic/Latinx · 34.5% White · 11.7% Asian · 11.3% Black/African American · 1.2% American Indian/Alaska Native · 0.7% Native Hawaiian/Pacific Islander (Hispanic/Latino not exclusive)
Top Community Health Needs
Based on the 2025 Community Health Needs Assessment and federal data for our service area:
Community-identified priorities include access to care, chronic disease, mental health, food insecurity, housing and homelessness, economic insecurity, preventive care, substance use, environmental pollution, and violence and injury prevention.
History, Mission & Goals
Our Mission
TCC Family Health (TCC) is guided by our mission "to provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being."
Our Vision
Our Vision is of a community that is healthy for all.
Our Values
We view the following values through the lens of equity:
- Excellence and innovation in service
- Compassion
- Collaboration
- Education
- Integrity
- Respect
A Trauma-Informed Care Leader. TCC was the first health center in Los Angeles County to earn Trauma-Informed Care certification from the National Council for Mental Wellbeing (formerly the National Council for Behavioral Health). Our staff are trained to recognize the effects of trauma, respond with sensitivity, and avoid re-traumatizing patients — while helping children and families build resilience and hope.
Signature Programs — A Center of Excellence for Prenatal to Age 5
TCC goes upstream to identify trauma, toxic stress, and social needs as early as possible — and to give families the resources and skills to raise physically, socially, and emotionally healthy children.
Everychild Bright Beginnings Initiative (EBBI)
Early identification of adversity and toxic stress, with evidence-based screenings and interventions to build protective factors and resiliency for children and families.
Comprehensive Perinatal Services Program (CPSP)
Enhanced prenatal and postpartum care for Medi-Cal-eligible patients, including nutrition, psychosocial, and health-education services throughout pregnancy.
Healthy Families America Home Visiting
Nationally recognized, evidence-based home-visiting program from pregnancy through ages 3–5. Family Support Specialists provide one-on-one education and support. Funded by First 5 LA and LA County Dept. of Public Health.
Newborn Home Visitation Program
Short-term home visits for new parents facing challenges — feeding support, infant care, postpartum check-ins, and warm hand-offs to longer-term programs when needed.
PEARLS — Pediatric ACEs Screener
TCC uses the Pediatric ACEs and Related Life-events Screener for all patients to identify exposure to childhood adversity and connect children and families to appropriate care and support.
Reach Out and Read
At well-child visits, our pediatric providers give every child aged 6 months through 5 years a new, developmentally and culturally appropriate book. Learn more →
Responding to the Housing Crisis
TCC extends health and wellness services to neighbors experiencing homelessness and housing insecurity by co-locating care where people already are. Current response includes:
- TCC at the City of Long Beach Multi-Service Center — medical, behavioral-health, and supportive services on-site at the MSC.
- TCC at Century Villages at Cabrillo — primary-care services embedded in a veteran and unhoused housing community.
- TCC's Mobile Medical Clinic — care delivered where patients are, in partnership with shelters and community sites.
- TCC Family Health & Wellness — our new 18,000 sq ft center in Cambodia Town, developed as a BRIDGE Housing joint venture co-located with 88 units of affordable and senior supportive housing.
In 2025, TCC served 1,798 individuals experiencing homelessness through this coordinated response.
Our Organizational Goals
- To Create a Medical Home For Children, Adolescents and Adults including those with Special Health Care Needs and Chronic Diseases.
- To Provide Direct Health Services in a Culturally and Linguistically Appropriate Manner for Children and Their Families in Southern California Communities.
- To Respond To Community – Identified Physical, Behavioral Health and Social Needs of Children and Families.
- To Partner with Parents, Patients and the Community to Develop and Provide Health Education and Promotion.
- To Educate Health Professionals in Training in the Medical Care of Children and Families in a Diverse Community.
- To Educate and Advocate for Health Care Needs of Children and Families.
- To Decrease Health Disparities as Delineated in Healthy People 2020.
Our 2026–2028 Priorities
Six areas we are focused on over the next three years — what they mean for the patients and neighborhoods we serve.
1. Quality Care
Safe, respectful, evidence-based care that helps every patient reach their best health.
2. Access & Experience
Shorter waits, easier scheduling, and a warm experience every time you walk in.
3. Community Health
Reach families outside the clinic walls — at schools, farmers' markets, and community events — so care meets people where they are.
4. Our People
Recruit, train, and retain the staff that make TCC feel like home — and listen to what they need to thrive.
5. Financial Strength
Diverse funding sources and disciplined stewardship so we can keep serving Long Beach for decades.
6. Facilities & Technology
Modern clinics and tools that let our teams spend more time with patients and less time on paperwork.
Leadership
TCC's care is delivered by a multi-disciplinary team of MDs, DOs, Nurse Practitioners, Licensed Clinical Social Workers (LCSWs), Licensed Marriage and Family Therapists (LMFTs), Doctors of Psychology (PsyDs), Dentists (DDSs), public-health professionals (MPHs), community health workers, and health educators — tailored to the specific needs of each patient and family.

Pediatrician and CEO with nearly 30 years at TCC. UCLA School of Medicine graduate, pediatrics residency at Yale. Pioneer in trauma-informed care and resiliency building. Clinical Professor at UC Irvine.

UCI School of Medicine graduate with 25+ years at TCC. Fellow of the American Academy of Pediatrics. Leads Behavioral Health Program expansion. Chair, Medical Economics Task Force at UC Irvine.
Community Partners
TCC's work is possible because of deep, long-term partnerships with community organizations, schools, hospitals, and neighborhood associations across Greater Long Beach. Current partners include:
LA County Dept. of Public Health
LA County Dept. of Mental Health
Dignity Health St. Mary Medical Center
Legal Aid Foundation of Los Angeles
Long Beach City College
California State University Long Beach
California State University Dominguez Hills
UC Irvine School of Medicine
United Cambodian Community
Cambodian Association of America
Pacific Asian Counseling Services
Success in Challenges
For the Child
Century Villages at Cabrillo
Long Beach Rescue Mission
Orange Neighborhood Association
Cherry Neighborhood Association
7th Street Neighborhood Association
What Our Partners Say
"TCC is really on the ground, meeting community needs, understanding the nuances of how to care for communities at risk — trauma-informed, collaborates and advocates on behalf of communities, and is a trustworthy organization."
"TCC is the most diverse and welcoming non-profit in the city, and understands the needs of diverse, low-income, high-need communities."
"Its greatest strength is the embeddedness into the community. It's not just one place to go, it's actually serving in the community."
"The greatest strength is its bold vision and willingness to take strategic risks."
"TCC doesn't say no. They start with yes. What does the community need, and how do we do it?"
2026 Board of Directors
TCC is governed by a patient-majority volunteer Board. Current officers include Mike Van Dyke, CFP (President), Rosario Farias, CPA (Vice President), and Jeremiah Rosborough (Secretary & Consumer).
Our Locations
14 clinic sites across Greater Long Beach, Bellflower, and surrounding communities.
Call Center: (844) 822-4646 · Mon–Thu: 7am–7pm · Fri: 7am–5pm · Sat: 8:30am–12:30pm · Sun: Closed
What's New
TCC Family Health & Wellness (Cambodia Town)
Opened December 2024 at Anaheim & Walnut in Cambodia Town. A joint venture with BRIDGE Housing, co-located with 88 units of affordable and senior supportive housing.
- 18,000 sq ft with 15 exam rooms and 3 dental operatories
- Behavioral health offices and acupuncture room (acupuncture coming soon)
- On-site food pantry and teaching kitchen
- Children's area and meeting spaces
- 4,000 sq ft open courtyard with container gardening and a meditation maze
TCC Family Health, Healthy Aging at St. Mary
A new community health-center site for our community's most vulnerable seniors, established as a joint venture with Dignity Health St. Mary Medical Center on the St. Mary campus.
- Integrative health and wellness services for older adults
- Primary care, chronic-condition support, and Medicare wellness visits
- Located at 1045 Atlantic Ave., Ste. 103
Community Health Centers
S. Mark Taper Foundation Children's Clinic Family Health Center
455 E. Columbia St., Ste. 201Long Beach, CA 90806-1607
Mon–Fri: 8:00am–5:00pm
Telehealth visits only: Mon–Thu 5:00pm–8:00pm
The Vasek Polak Children's Clinic Family Health Center
1057 Pine Ave.Long Beach, CA 90813-3118
Mon–Fri: 8:00am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & DirectionsThe Children's Clinic Family Health Center in Bellflower
17660 Lakewood Blvd.Bellflower, CA 90706-6410
Mon–Fri: 8:30am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & DirectionsThe Children's Clinic Family Health Center Westside
2125 Santa Fe Ave.Long Beach, CA 90810-3547
Mon–Fri: 8:00am–5:00pm · Closed for lunch 12:00–12:30pm
📍 Maps & DirectionsThe Children's Clinic Family Health Center Cabrillo Gateway
2000 San Gabriel Ave.Long Beach, CA 90810-3601
Mon–Fri: 8:00am–5:00pm · Closed for lunch 12:15–12:45pm
📍 Maps & DirectionsTCC Family Health Atlantic
1900 Atlantic Ave.Long Beach, CA 90806-5502
Mon–Fri: 8:30am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & DirectionsTCC Family Health Artesia
540 E. Artesia Blvd.Long Beach, CA 90805-1476
Mon–Fri: 8:30am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & DirectionsTCC Family Health, Healthy Aging at St. Mary
1045 Atlantic Ave., Ste. 103Long Beach, CA 90813-3408
Mon–Fri: 8:30am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & DirectionsThe Children's Clinic Mobile Dental Services
17660 Lakewood Blvd.Bellflower, CA 90706-6410
Call (844) 822-4646 for schedule
📍 Maps & DirectionsTCC Family Health Multi-Service Center for the Homeless
1301 W. 12th St.Long Beach, CA 90813-2720
Mon, Tue, Wed, Fri: 8:00am–5:00pm · Closed for lunch 12:15–12:45pm
Thu: 8:00am–12:00pm
MSC facility closes at 4:00pm
Mobile Clinic — Satellite to Multi-Service Center
1301 W. 12th St.Long Beach, CA 90813-2720
Call (844) 822-4646 for schedule
📍 Maps & DirectionsTCC Family Health & Wellness
1500 E. Anaheim St., Ste. 100Long Beach, CA 90813-4051
Mon–Fri: 8:30am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & DirectionsSchool-Based Health Centers
The Children's Clinic Family Health Center at Cesar Chavez Elementary School
730 West 3rd St.Long Beach, CA 90802-2745
Mon–Thu: 8:30am–5:00pm · Closed Fridays
📍 Maps & DirectionsThe Children's Clinic Family Health Center in N. Long Beach at Hamilton Middle School
1060 E. 70th St.Long Beach, CA 90805-1008
Mon–Fri: 8:00am–5:00pm · Open through lunch
📍 Maps & DirectionsThe Children's Clinic Family Health Center Roosevelt
1574 Linden Ave.Long Beach, CA 90813-2032
Mon–Fri: 8:30am–5:00pm · Closed for lunch 12:30–1:00pm
📍 Maps & Directions* Health center hours are subject to change. Please call (844) 822-4646 ahead of time to confirm.
Patient Resources
TCC is Your Medical Home — we're here for you 24/7.
TCC is Your Medical Home
At TCC Family Health, we can't always be there when you or a loved one gets sick, but we can make sure you have access to resources and care after hours when you need it most. TCC's multi-disciplinary team provides preventive, acute and chronic care for children and adults; women's health; family planning; pre-natal care; care management; chronic disease management for diabetes, depression, obesity, and asthma; behavioral health screenings and counseling; health education and outreach; walk-in immunizations; laboratory testing; eligibility screening and enrollment; interpretation and translation; and referrals to community resources. TCC offers convenient hours, seven days a week, with 24/7 on-call physician service.
Please contact us at (844) 822-4646 to make an appointment.
Printed copies are available at every TCC health center. To request a copy by mail, call (844) 822-4646.
Our Comprehensive Services
Primary Care
- Primary and Preventative Care
- Chronic Disease Management
- Family planning / Pre-natal care
- Women's Health
- Teen Wellness
Dental & Vision
- Preventative Dental Care
- Fillings, extractions, and children's dental
- Mobile Dental Services
- Optometry / Eye Exams
- Glasses and contact lens fitting
Additional Services
- Walk-in immunizations
- Dispensary
- Health Coverage Enrollment
- Services in Multiple Languages
- Behavioral Health
Support Services
- Health Education & Promotion
- Medi-Cal & CalFresh Enrollment
- Health fairs & presentations
- Medical-Legal Partnership
- Volunteer opportunities
Registration — First Visit
Please bring: Photo ID · Proof of Income · Proof of Address (gas/electric bill or rent receipt)
For Every Visit
Please bring: Immunization record · Current medications · Medi-Cal card or health coverage information · Any recent ER visit or hospitalization information
No one is denied care due to an inability to pay.
Sliding Fee Scale Program
If you do not qualify for other health programs, TCC offers a discounted sliding fee scale program based on family size and income. Minimum payment of $15.00 (not including labs, x-rays and medication). Call (844) 822-4646 to speak with an Enrollment Specialist. See the full 2026 Sliding Fee Schedule →
Appointments & Cancellations
Routine visits are by appointment only. Same day appointments may be available by calling early to (844) 822-4646. If you are unable to keep your scheduled appointment, please notify us as soon as possible.
Health Education — Call (562) 264-3115
- Health Education and Promotion
- Lifestyle and Wellness Classes
- Disease Management Support
- Enrollment services for Medi-Cal, Covered California, CalFresh and other programs
- Health fairs & presentations · Volunteer opportunities
Medical Legal Partnership
The Greater Long Beach Community Medical-Legal Partnership provides health related legal services, education, and resources to TCC patients. Call: (562) 264-4601
myChart
TCC's myChart is your personalized online connection to your doctor's office around the clock. You can schedule appointments, request prescription refills and more.
Access myChart Patient Portal →After Hours Care
All TCC's established patients have access to an on call Provider 24/7. Call (844) 822-4646 and the TCC Exchange Service will page a Provider for you.
Medi-Cal HMO patients — call nurse triage first after 5pm and on weekends:
- Blue Cross — (800) 224-0336
- LA Care — (800) 249-3619
- Health Net — (800) 675-6110
Health Education and Outreach
WORKSHOPS ARE NOW OPEN!
TCC's Health Education and Outreach Department provides resources and educational workshops on various health topics to individuals, community organizations, faith-based organizations, and schools in the greater Long Beach area and surrounding cities.
These workshops aim to increase awareness and knowledge of health conditions, promote healthy lifestyles, and improve knowledge of the available services within our health center system.
If you are interested in joining a workshop or would like more information, please contact our team at (562) 264-3115.
Patient Health Education & Supports
TCC patients have access to a broad set of health education and community supports at no cost.
Food & Nutrition
- TCC's Free Farmer's Markets
- Drive-Thru and In-Clinic Food Pantries
Family & Home
- Home Visiting for New Parents
- Housing Support
Legal & Social
- Medical-Legal Partnership
- Linkages & application assistance for financial relief programs and more
- Utilities Discount Program
Wellness Classes
- Healthy Mind, Body & Soul Class
- Lifestyle and Wellness Workshops
- Disease Management Support
Support for Families with Young Children
TCC Family Health offers individualized support to perinatal patients and families with young children. We strive to become a part of your support system by connecting you to resources and services you may need along your journey, which includes support with baby items, lactation support, health education, and more.
For more information, please contact us at (562) 264-3115 or HealthEdInfo@tccfamilyhealth.org.
Healthy Families America
Healthy Families America (HFA) is a nationally recognized, evidence-based home visiting program model that works with expectant mothers through pregnancy, and up to 3-5 years after the baby's birth. Through the HFA Program, Family Support Specialists provide one-on-one education and support. HFA is funded by First 5 Los Angeles and the Department of Public Health.
Comprehensive Perinatal Services Program (CPSP)
The CPSP provides a wide range of culturally competent services to Medi-Cal pregnant women, from conception through 60 days postpartum. Patients also receive enhanced services in nutrition, psychosocial and health education.
Baby2Baby Support
We partnered up with Baby2Baby to help our patients obtain essential items for their families. If you are a TCC patient and are in need of support with baby items and/or other essential items like diapers, wipes, etc. please reach out via phone at (562) 264-3115 or via email at HealthEdInfo@tccfamilyhealth.org.
Virtual Parent Café
11:00 AM – Every 2nd and 4th Thursday of the month
This is a free, virtual, drop in space for families to come chat about tips on how to prepare and set up for their Birth and Postpartum journey. Topics include preparing for labor and delivery, identifying support systems, birth options, coping tools, nutrition, newborn care, sibling support and infant feeding.
Infant Massage
10:00 AM – Every Thursday
Join us for an hour of bonding and learning. Build your listening and communication skills with your baby while practicing infant massage techniques. Develop a deep loving and nurturing relationship that can last a lifetime.
Medical-Legal Partnership
"Linking Families to Solutions for Better Health"
The Greater Long Beach Community Medical-Legal Partnership was created to address social issues affecting the health of our patients. Due to this collaboration with the Legal Aid Foundation of Los Angeles (LAFLA), patients of TCC Family Health (TCC) can now receive free legal services. Factors such as poor housing conditions, loss or denial of public benefits, problems at school or work, or even violence within the household are often beyond a doctor's ability to help.
Assistance Available In:
To schedule an appointment call the MLP Coordinator at (562) 264-4601.
Services available at the Vasek Polak clinic, 1057 Pine Avenue, Long Beach, CA 90813. Appointments on Mondays and Thursdays. Walk-ins accommodated based upon availability.
Trauma Informed Training
TCC Family Health trainers — Elisa Nicholas, MD, MSPH; Maria Chandler, MD, MBA; and Jennifer Ponce, MPH — conduct trauma informed training and workshops locally, regionally and nationally. They have successfully trained thousands of individuals and agencies and are available to evaluate, consult and train in one hour and 4 hour agency trainings.
4-Hour Trauma Informed Care Training
- Learn about the effects of toxic stress, trauma and childhood adversity on lifelong health and well-being.
- Understand how protective factors and resiliency can buffer the effects of adversity and toxic stress.
- Know how those working with children and families can take a more trauma informed approach.
- Work together as a community to identify trauma and toxic stress early and buffer the lifelong effects.
TCC's trainings are based on National Council for Behavioral Health, SAMHSA, Futures without Violence and the Center for the Developing Child at Harvard, among others.
For more information or to sign up, please contact us at (562) 264-4623 or info@tccfamilyhealth.org
About EBBI
The Everychild Bright Beginnings Initiative (EBBI) is a program designed to address the effects of toxic stress and chronic exposure to violence in infants, toddlers, and pregnant mothers. EBBI is one of the first ever projects to embed toxic stress screenings into routine pre-natal and pediatric medical check-ups. Sponsored by the Everychild Foundation.
Reach Out and Read
What is Reach Out and Read?
Reach Out and Read is a national pediatric early literacy program that prepares America's youngest children to succeed in school by partnering with doctors to prescribe books and encourage families to read together. Doctors and nurses are trained to advise parents about the importance of reading aloud and to give new books to children at pediatric well child visits from 6 months through 5 years of age, with a special focus on children growing up in poverty and medically underserved areas.
The Reach Out and Read Model
- Educate parents. In the exam room at each of our pediatric clinics, the pediatrician or nurse practitioner encourages parents to read aloud to their young children and offers age-appropriate tips.
- Gift children with free books. At well-child visits, the pediatrician or nurse practitioner gives every child 6 months through 5 years of age a new, developmentally and culturally-appropriate children's book to take home and keep.
- Volunteers make reading fun! In the waiting room, displays and gently-used books create a literacy-rich environment. Volunteer readers engage the children with books, modeling for the parents the pleasures and techniques of reading aloud.
The Reach Out and Read Program at TCC occurs at: S. Mark Taper Foundation, Vasek Polak, Cesar Chavez Elementary School, and Hamilton Middle School.
How To Help
Donate
A $100 tax deductible donation will allow us to purchase 50 new books; a $50 donation purchases 25 age appropriate books for children ages 6 months to five years. Indicate "ROR" in the comment box and we will personalize each book with your name as a Reach Out and Read Book Buddy.
Book Drives & Volunteers
Collect appropriate new and gently-used books for Reach Out and Read. Please call (562) 264-4646 for donation and delivery guidelines or to request volunteer information.
Giving
Help TCC grow healthier communities today.
Donate to TCC Family Health
TCC Family Health is a 501(c)(3) independent not-for-profit organization.
Where Your Support Goes
Every gift helps TCC serve approximately 40,000 patients across three core program areas:
Primary, Wellness & Behavioral Health Care
Pediatric through senior primary and preventive care; women's and prenatal care; dental, optometry, and podiatry; chronic disease management; walk-in immunizations; on-site labs; and integrated behavioral health, including medication-assisted treatment for substance use.
Behavioral & Mental Health
Expanded counseling and psychiatric support for anxiety, depression, trauma, substance use, and adverse childhood experiences — delivered through TCC's trauma-informed, healing-centered model.
Non-Clinical Drivers of Health
Food pantries and free farmers' markets (~402,000 lbs of fresh produce a year); rental and utility assistance; Enhanced Care Management; newborn home visits; interpretation and transportation; and health-related legal services through our Medical-Legal Partnership.
How to Give
- Online: give securely on our online donation page.
- By phone: call (562) 264-4648 to donate by credit card.
- By mail: send a check to TCC, Development Department, 701 East 28th St. Suite 200, Long Beach, CA 90806
Why Give to TCC
It's the children and families we serve. You can help us care for patients of all ages, continue developing innovative programs that transform families' lives, and expand our healing reach beyond the greater Long Beach community.
Matching Gifts at TCC
Maximize your gift by finding out if your company matches employee contributions. Corporate matching gifts can instantly double or triple your donation. For more information contact Diane Nichols at 562-264-4648 or dnichols@tccfamilyhealth.org.
Planned Giving at TCC
Gifts made through life insurance, trusts and bequests are a meaningful way to continue one's commitment in perpetuity. Call the Development Department at (562) 264-4648 to take your first step in creating a lasting legacy.
Our Commitment: We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.
Donate to TCC Family Health
Secure online giving powered by Blackbaud. Every gift goes directly to patient care, behavioral health, and community support services.
TCC Family Health is a 501(c)(3) nonprofit. Federal Tax ID (EIN): 95-1643332. Donations are tax-deductible to the extent allowed by law.
Give Securely Online
Your gift powers primary care, behavioral health, dental, optometry, and the non-clinical drivers of health — food, housing support, and Enhanced Care Management — for almost 40,000 patients a year.
If the donation form does not load, please reload the form or give by phone at (562) 264-4648.
Other Ways to Give
- By phone: call (562) 264-4648 to donate by credit card.
- By mail: send a check to TCC, Development Department, 701 East 28th St. Suite 200, Long Beach, CA 90806.
- Matching gifts: many employers match employee donations — contact Diane Nichols at (562) 264-4648 or dnichols@tccfamilyhealth.org.
- Planned giving: gifts through life insurance, trusts, and bequests extend your impact. Call the Development Department at (562) 264-4648.
Our Commitment: TCC does not sell, share, or trade donors' names or personal information with any other organization, nor send mailings to our donors on behalf of other organizations.
The online donation form is hosted by Blackbaud (BBIS / bbox). Payment processing and data handling are governed by Blackbaud's privacy and security practices. For questions about a gift, contact Diane Nichols at dnichols@tccfamilyhealth.org.
2026 TCC Beach Walk
Walk for a Healthy Community · Saturday, October 31, 2026 · Shoreline Aquatic Park, Long Beach
Saturday, October 31, 2026
Shoreline Aquatic Park · Long Beach, CA
Join us for TCC's annual Beach Walk — Walk for a Healthy Community. Every step supports TCC's mission to provide quality, compassionate care to children and families who need it most.
A Message from Our CEO
On behalf of The Children's Clinic, "Serving Children and Their Families," dba TCC Family Health (TCC), we are pleased to invite you to sponsor the 2026 Beach Walk on Saturday, October 31, 2026 at Shoreline Aquatic Park in Long Beach. We depend on your support more than ever.
Established in 1939, TCC addresses community health needs by providing primary and preventative care, chronic disease management, prenatal care, dental care, and integrated behavioral and mental health services to those most in need in our community. TCC also assists patients with health insurance enrollment, transportation, free food distribution, and other critical support services.
With 14 sites — including three school-based health centers and a mobile medical clinic — TCC serves approximately 40,000 patients annually through 175,000 visits, both in person and via telehealth. These efforts not only provide ongoing comprehensive care, but reduce emergency room visits and unnecessary hospitalizations, easing the burden on the overall health care system and improving health outcomes for all populations.
This Past Year at TCC
- Launched optometry services
- Enhanced dental services
- Expanded wellness services to the community
- Opened a new site dedicated to serving adults age 55 and older (Healthy Aging at St. Mary)
Coming in the Year Ahead
TCC plans to continue expanding wellness and supportive services — including those that address the non-clinical drivers of health — and will launch acupuncture services, advancing TCC's commitment to culturally responsive care. Planned work includes:
- Daily and weekly food distributions
- Housing assistance
- Health education and wellness classes and activities
- Launching acupuncture services at TCC Family Health & Wellness
Your generous sponsorship is critical in helping TCC continue to provide high-quality care and essential services to the thousands of patients who depend on us every day.
Become a Sponsor
To become a 2026 Beach Walk Sponsor, you can:
- Sign up online at the event website: tccfamilyhealth.akaraisin.com/ui/beachwalk2026.
- Email our Development Department at dnichols@tccfamilyhealth.org for the sponsorship form.
- Call Diane Nichols at (562) 264-4648.
With gratitude,
Elisa Nicholas, MD, MSPH
CEO and Pediatrician, TCC Family Health
Careers at TCC Family Health
Join a mission-driven team providing innovative, integrated, quality health care to Greater Long Beach since 1939.
Work with purpose. Care for community.
Every TCC teammate helps deliver primary, dental, behavioral-health, and wellness care to nearly 40,000 patients a year across 14 Long Beach–area sites. Open positions are posted on our applicant portal, hosted by ADP.
Why TCC
- Mission with measurable impact. ~40,000 patients annually · ~175,000 visits · 1,798 patients experiencing homelessness served · 402,000 lbs of fresh produce distributed each year.
- A Trauma-Informed Care leader. TCC was the first health center in Los Angeles County to earn Trauma-Informed Care certification from the National Council for Mental Wellbeing.
- Integrated, team-based care. Primary care, dental, behavioral health, optometry, podiatry, nutrition, care management, and community programs under one roof.
- Deep community roots. 13 fixed sites plus a mobile medical clinic across Long Beach, Bellflower, and surrounding communities — including a new 18,000 sq ft center in Cambodia Town and a Healthy Aging site at St. Mary Medical Center.
- Teaching environment. TCC hosts students and residents in medicine, pediatrics, family medicine, OB/GYN, dental, pharmacy, behavioral health, and public health.
Who We Hire
Clinical
- Physicians (MD / DO — family medicine, pediatrics, OB/GYN, internal medicine, geriatrics)
- Nurse Practitioners & Physician Assistants
- Registered Nurses & LVNs
- Medical Assistants
- Optometrists
- Podiatrists
Behavioral Health
- Licensed Clinical Social Workers (LCSW)
- Marriage & Family Therapists (LMFT)
- Psychologists (PsyD / PhD)
- Psychiatrists & Psychiatric Nurse Practitioners
- Substance-use and MAT providers
Dental
- Dentists (DDS / DMD)
- Dental Hygienists
- Registered Dental Assistants
- Mobile-dental-program roles
Community Health
- Community Health Workers
- Certified Enrollment Counselors (Medi-Cal, Covered CA)
- Health Educators
- Family Support Specialists (Home Visiting)
- Care Coordinators & ECM Lead Care Managers
- Medical-Legal Partnership staff
Operations & Administration
- Patient Services & Front Desk
- Medical Records / HIM
- Billing & Coding
- Quality Improvement
- IT, Finance, HR, and Development
- Operations Leadership
Benefits at a Glance — Plan Year 2026
TCC is committed to a comprehensive, competitive benefits package for full-time and eligible part-time employees. Full plan details are shared during onboarding; what follows is a public summary based on the 2026 Employee Benefits Guide.
Health coverage
| Benefit | Carrier / Plan | TCC contribution |
|---|---|---|
| Medical — 5 plan options | Blue Shield (HMO Trio, HMO Access+, PPO) · Kaiser (HMO $40 copay, HMO $20 copay) | Blue Shield HMO Trio: 100% of employee-only premium covered by TCC |
| Dental — HMO & PPO | Cigna | Employee premium via pre-tax payroll |
| Vision — PPO | Cigna Vision | Employee premium via pre-tax payroll |
Financial protection (100% paid by TCC)
- Group Life & AD&D — 1.5× annual earnings, up to $150,000 (New York Life)
- Long-Term Disability — 60% of pre-disability income, up to $6,000/month, payable to age 65 (New York Life)
- Employee Assistance Program (EAP) & Wellness — 24/7 confidential counseling, coaching, work-life services for employees and household members
Retirement
- 401(k) / Roth 401(k) — employee-funded through John Hancock, pre-tax or post-tax. Always 100% vested.
- TCC Retirement Plan (employer contribution) — after 1 year of continuous employment, TCC contributes a percentage of annual salary based on tenure:
| Tenure | TCC contribution |
|---|---|
| 1 to 4.99 years | 3% |
| 5 to 9.99 years | 5% |
| 10 to 14.99 years | 6% |
| 15+ years | 7% |
Eligibility: regular full-time or part-time employees age 21+. 100% vested.
Pre-tax savings accounts
- Health Care FSA (Health Equity) — up to $3,400 pre-tax in 2026, up to $680 rollover.
- Dependent Care FSA — up to $7,500 pre-tax in 2026 ($3,750 if married filing separately). Use-it-or-lose-it.
Voluntary & additional programs
- Voluntary Life & AD&D — supplemental coverage for employees, spouses, and children (New York Life). Guarantee issue: $150K / $50K / all child amounts at initial enrollment.
- Aflac — Cancer Protection · Critical Illness & Hospital · Accident/Injury · Hospital · Short-Term Disability · Whole Life
- United Pet Care pet insurance — wellness visits, routine care, vaccinations, sick visits, and parasite screening
Who is eligible. Full-time employees working 36+ hours/week, and part-time employees working 20+ hours/week, are eligible for TCC's benefit plans. Per Diem employees are not eligible.
Internships, Residencies & Student Rotations
TCC is a teaching environment and hosts students and trainees in medicine, pediatrics, family medicine, OB/GYN, PA and NP programs, dental and dental hygiene, pharmacy, behavioral health (MSW, MFT, psychology trainees), and public health (MPH internships). Paid and unpaid internships are also available in public health, operations, communications, and development.
Rotations are coordinated through affiliation agreements with partner schools. Students should contact their program coordinator first. Postings for internships are listed on the ADP careers page.
Applying
- Search openings on TCC's ADP-hosted careers portal.
- Create an applicant account and submit your application through the portal.
- Review process — a member of TCC's HR team will contact qualified applicants.
- Questions? Email info@tccfamilyhealth.org with "Careers Inquiry" in the subject.
Applicant Accommodations
TCC provides reasonable accommodations to qualified applicants with disabilities during the application and interview process. If you need an accommodation to apply — including an accessible format of a job posting, assistance completing the online application, or accommodations during an interview — please contact Human Resources at (562) 264-4623 or email info@tccfamilyhealth.org with "Applicant Accommodation" in the subject.
Equal Opportunity Employer
TCC Family Health is an Equal Opportunity Employer. TCC prohibits discrimination in recruitment, hiring, promotion, compensation, and all other terms and conditions of employment on the basis of race, color, religion, national origin, ancestry, age, sex, marital status, disability, medical condition, genetic information, pregnancy, veteran or military status, or any other classification protected by federal law or the California Fair Employment and Housing Act (FEHA).
TCC is committed to maintaining a drug- and alcohol-free workplace. Employment is contingent on successful completion of a background check and any licensure/credentialing requirements for the position.
This notice is provided pursuant to applicable federal and state requirements, including those associated with TCC's status as a Health Center Program grantee under 42 U.S.C. § 254b.
Volunteering
TCC Family Health welcomes volunteers who want to contribute to our mission of providing quality healthcare to underserved communities. Volunteers play a vital role in our programs, from our Reach Out and Read literacy program to health fairs and clinic support.
Volunteer Opportunities
- Reach Out and Read book reading volunteers in our waiting rooms
- Health education and community outreach events
- Administrative and clinic support
- Health fairs and community presentations
To learn more about volunteering, please contact TCC's Volunteer HQ at (562) 264-4646 or email info@tccfamilyhealth.org
Media Center
Latest news and updates from TCC Family Health.
For media inquiries, please contact Diane Nichols, Director of Development and Communications at (562) 264-4648 or dnichols@tccfamilyhealth.org
News and media content coming soon. Check back for updates!
Contact Us
We're here to help. Reach out by phone or email.
General Contact
Long Beach, CA 90806
Fri: 7am–5pm
Sat: 8:30am–12:30pm
Sun: Closed
Specialized Contacts
(562) 264-4648 · dnichols@tccfamilyhealth.org
Privacy Policy
Which notice applies? This Privacy Policy covers website, digital, donation, and employment information that TCC collects online, and your California Privacy Rights (CCPA/CPRA). For protected health information (PHI) — medical records, billing, and health data — see our separate Notice of Privacy Practices (HIPAA). To file a privacy complaint of any kind, see Patient Grievances.
1. Introduction
The Children's Clinic, Serving Children & Their Families, dba TCC Family Health ("TCC," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information we receive through our website, mobile applications, and other digital platforms (collectively, the "Platform").
Medical information you provide to TCC in the course of receiving health care services is governed separately by our Notice of Privacy Practices (HIPAA) and is not covered by this Privacy Policy.
2. Information We Collect
A. Information you provide directly
- Contact information (name, email, phone, address) when you contact us, register for events, donate, or apply for a job
- Donor information if you contribute to TCC
- Feedback, questions, or other messages you submit
B. Information collected automatically
- IP address, browser type, device identifiers, operating system
- Pages visited, time spent on the Platform, referring URLs
- Cookies and similar technologies used for site functionality and analytics
C. Information from third parties
- Payment processors for donation transactions
- Job application platforms (e.g., ADP)
- Event registration platforms
3. How We Use Your Information
- To respond to your inquiries and provide requested services
- To process donations and send acknowledgments or tax receipts
- To operate, maintain, and improve the Platform
- To communicate about TCC programs, events, and services you have expressed interest in
- To comply with legal and regulatory obligations
- For security, fraud prevention, and to protect our rights and the rights of others
4. How We Share Your Information
TCC does not sell or trade personal information. We may share information with:
- Service providers who help us operate the Platform (hosting, email, analytics) under written confidentiality obligations
- Payment processors for donation transactions
- Legal, regulatory, or law enforcement authorities when required by law
- Professional advisors (attorneys, auditors) bound by confidentiality
We do not share donor information with other organizations for their marketing purposes.
5. Cookies, Analytics & Tracking Transparency
The Platform uses the minimum cookies necessary for functionality, and — only with your consent — analytics cookies to understand how the Platform is used. TCC does not use advertising, marketing, or cross-site tracking cookies, and does not sell or share personal information for cross-context behavioral advertising.
Cookies we use
| Name | Category | Purpose | Duration |
|---|---|---|---|
tcc-cookie-consent | Essential | Stores your cookie consent choice and timestamp so we don't re-prompt you every visit. | 12 months |
| Session / security tokens | Essential | Maintain secure interaction with forms and page routing. | Session |
| Analytics (aggregated) | Analytics (opt-in) | Measure page views and general navigation patterns to improve the site. Set only if you click Accept all or enable Analytics in Cookie Preferences. IP addresses are truncated. | Up to 24 months |
Your controls
- Cookie Preferences. Use the "Cookie preferences" link in the site footer at any time to change which categories are allowed.
- Reject non-essential by default. If you take no action, analytics cookies are not set. You can also click "Reject non-essential" in the consent banner.
- Global Privacy Control (GPC). TCC honors the Global Privacy Control browser signal as a valid opt-out of sale/sharing and as an opt-out of analytics cookies. If your browser sends GPC, analytics cookies remain off and your preference cannot be overridden on this device.
- "Do Not Track" (DNT). DNT is not a recognized opt-out standard, but we treat it equivalently to GPC where possible.
- Browser settings. You may also block or delete cookies through your browser. Some site features may not work properly without essential cookies.
Third-party embeds & tracking
- Google Maps — loaded on the Locations and Clinic Finder pages. Google may set cookies for map functionality. See Google Privacy.
- YouTube (youtube-nocookie.com) — videos are loaded only after you click play, and we use the privacy-enhanced
youtube-nocookie.comdomain to avoid tracking cookies until playback. - Patient portal, donation, and job-application links — these open on third-party sites governed by their own privacy notices.
6. Children's Privacy (COPPA)
Although TCC serves children through its clinical practice, this website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Platform. If we learn we have collected personal information from a child under 13 online, we will delete it. Parents or guardians with concerns may contact us at info@tccfamilyhealth.org.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) provides you the following rights:
- Right to Know — Request information about the categories and specific pieces of personal information we have collected, used, or disclosed.
- Right to Delete — Request deletion of personal information we have collected, subject to exceptions.
- Right to Correct — Request correction of inaccurate personal information.
- Right to Opt Out of Sale or Sharing — TCC does not sell personal information and does not share personal information for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information — Direct us to use sensitive personal information only for permitted purposes.
- Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA/CPRA rights.
To exercise these rights, contact us at (844) 822-4646 or info@tccfamilyhealth.org. We may need to verify your identity before responding. Authorized agents may submit requests on your behalf with verifiable authorization.
Categories of personal information collected in the last 12 months: identifiers (name, contact info, IP address); internet or electronic network activity; commercial information (donations); professional or employment-related information (job applications). We retain personal information only as long as necessary for the purposes described above or as required by law.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through the Platform. However, no method of transmission over the Internet is 100% secure. Do not send protected health information (PHI) through general contact forms; instead use the secure myChart Patient Portal or call us directly.
9. Third-Party Links
The Platform may contain links to third-party websites (e.g., myChart, ADP Careers, payment processors). We are not responsible for the privacy practices of those sites. Review their privacy policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of the Platform after changes indicates acceptance of the updated Policy.
11. Contact Us
Questions about this Privacy Policy:
- Phone: (844) 822-4646
- Email: info@tccfamilyhealth.org
- Mail: 701 East 28th Street, Suite 200, Long Beach, CA 90806
HIPAA: TCC Family Health is a HIPAA-covered entity. For protected health information, see our Notice of Privacy Practices.
Your California Privacy Choices
Submit a CCPA/CPRA rights request.
TCC Family Health respects your privacy rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). This page summarizes your rights and provides multiple ways to submit a request.
Your Rights
- Right to Know — what categories and specific pieces of PI we have collected about you, sources, purposes, and who we have disclosed it to.
- Right to Delete — request deletion of PI we have collected, subject to legal exceptions.
- Right to Correct — request correction of inaccurate PI.
- Right to Opt-Out — of any sale or sharing of PI (we do neither, but you may still submit).
- Right to Limit Use of Sensitive PI — direct us to use sensitive PI only for permitted purposes.
- Right to Non-Discrimination — we will not deny services, charge different prices, or provide a different level of service because you exercised a right.
How to Submit a Request
You may submit a request by any of the following methods:
- Toll-free phone: (844) 822-4646 — ask for the Privacy Officer
- Email: info@tccfamilyhealth.org (subject line: "CCPA/CPRA Rights Request")
- Mail: Privacy Officer, TCC Family Health, 701 East 28th Street, Suite 200, Long Beach, CA 90806
- Web form (below)
Web Request Form
Submitting this form opens your email application with a pre-filled message to our Privacy Officer. We verify identity before responding and will reply within the timeframes required by law (generally within 45 days, with a single 45-day extension when reasonably necessary).
Important: Standard email is not encrypted in transit. Do not include Protected Health Information (PHI), Social Security numbers, or financial account numbers in this form or in any email. For sensitive items, call (844) 822-4646 to use a secure channel. For PHI, see our Notice of Privacy Practices.
Authorized Agents
A California resident may designate an authorized agent to act on their behalf. Agents must provide verifiable written authorization, and we may contact the consumer directly to confirm the request and verify identity.
How We Respond
We will acknowledge receipt within 10 business days and substantively respond within 45 days of verifying your identity. We may extend by one additional 45-day period when reasonably necessary and will notify you of any extension.
Questions
For questions about this page or our privacy practices, contact our Privacy Officer at info@tccfamilyhealth.org (subject "Privacy Inquiry") or (844) 822-4646.
Terms of Use
Welcome to the TCC Family Health website (the "Site"), operated by The Children's Clinic, Serving Children & Their Families, dba TCC Family Health ("TCC," "we," "us," or "our"). By accessing or using the Site, you agree to these Terms of Use. If you do not agree, please do not use the Site.
1. Not Medical Advice
THE SITE AND ITS CONTENT ARE PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.
If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately.
2. Intellectual Property
All content on the Site — including text, graphics, logos, images, photographs, video, and software — is owned by or licensed to TCC and is protected by United States and international copyright, trademark, and other intellectual property laws. No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without TCC's prior written consent. TCC's service marks and trademarks include: "The Children's Clinic," "Serving Children and Their Families," and "TCC Family Health."
3. Permitted Use
You may view and print content from the Site for personal, non-commercial use only, provided you retain all copyright and proprietary notices.
4. Prohibited Use
You agree not to:
- Use the Site in any way that violates applicable law or regulation
- Attempt to gain unauthorized access to any portion of the Site or its underlying systems
- Interfere with Site operation, introduce malicious code, or disrupt services
- Scrape, data-mine, or harvest information from the Site using automated means
- Impersonate any person or misrepresent your affiliation with a person or entity
- Transmit protected health information (PHI) through general contact forms — use the myChart patient portal or call TCC directly
5. User-Submitted Content
If you submit comments, feedback, questions, or other content through the Site, you grant TCC a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and distribute that content in connection with TCC's mission, unless otherwise required by law. Do not submit protected health information through general contact forms.
6. Third-Party Links
The Site may contain links to third-party websites and services (e.g., the myChart patient portal, ADP careers, payment processors, event registration platforms). TCC does not control and is not responsible for the content, policies, or practices of those sites. Access to linked sites is at your own risk.
7. Disclaimer of Warranties
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. TCC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TCC AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, REVENUE, OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, EVEN IF TCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Indemnification
You agree to indemnify, defend, and hold harmless TCC and its directors, officers, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of a third party.
10. Copyright Infringement (DMCA)
If you believe content on the Site infringes your copyright, please send a written notice to our designated agent at info@tccfamilyhealth.org including: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location on the Site; (c) your contact information; (d) a statement of good-faith belief that the use is not authorized; (e) a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act on behalf of the owner; and (f) your physical or electronic signature.
11. Modifications to These Terms
TCC may modify these Terms at any time by posting revised Terms on the Site. The "Last Updated" date above reflects the most recent revision. Continued use of the Site after changes indicates acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. TCC controls and operates the Site from Long Beach, California. Any dispute arising out of or relating to these Terms or the Site shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction in those courts.
13. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
14. Contact
Questions about these Terms:
- Email: info@tccfamilyhealth.org
- Phone: (844) 822-4646
- Mail: 701 East 28th Street, Suite 200, Long Beach, CA 90806
Notice of Privacy Practices
Effective Date: April 1, 2003 | Last Revised: April 20, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Which notice applies? This HIPAA Notice of Privacy Practices covers your protected health information (PHI) — medical records, billing, and health information that TCC collects as your health care provider. For information about website visits, online forms, donations, or California Privacy Rights (CCPA/CPRA), see our separate Privacy Policy. To file a HIPAA complaint, see Patient Grievances.
1. Our Responsibilities
TCC Family Health ("TCC") is required by law to:
- Maintain the privacy and security of your protected health information (PHI)
- Provide you with this Notice of our legal duties and privacy practices regarding your PHI
- Abide by the terms of the Notice that is currently in effect
- Notify you promptly in the event of a breach of your unsecured PHI
- Not use or disclose your PHI other than as described in this Notice, unless you give us permission in writing. You may revoke that permission at any time by writing to our Privacy Officer.
2. How We May Use and Disclose Your Health Information Without Your Authorization
- Treatment — To provide, coordinate, or manage your health care and any related services.
- Payment — To obtain payment for services, including billing, claims management, and collection.
- Health Care Operations — For quality assessment, training, licensing, accreditation, and other operational purposes.
- As Required by Law — When federal, state, or local law requires disclosure (e.g., child or elder abuse reporting, FDA reporting, OSHA).
- Public Health and Safety — To prevent or control disease, report communicable diseases, or to avert a serious threat to health or safety.
- Research — Subject to Institutional Review Board approval and strict privacy safeguards.
- Judicial and Administrative Proceedings — In response to a court order, subpoena, or other lawful process.
- Workers' Compensation — As authorized by state workers' compensation laws.
- Military and Veterans — For members of the armed forces as required by military command authorities.
- Coroners, Funeral Directors, Organ Donation — For identification, cause of death determinations, and organ or tissue donation.
- Appointment Reminders and Treatment Alternatives — We may contact you about appointments, test results, or treatment alternatives and health-related benefits.
3. Uses and Disclosures That Require Your Written Authorization
We will obtain your written authorization before we:
- Use or disclose your PHI for marketing purposes (other than face-to-face communications or gifts of nominal value)
- Sell your PHI
- Use or disclose psychotherapy notes (with limited exceptions permitted by law)
- Use or disclose your PHI in any way not described in this Notice
You may revoke an authorization at any time by writing to our Privacy Officer. A revocation will not apply to information we have already used or disclosed in reliance on your prior authorization.
4. Fundraising Communications
TCC may contact you for fundraising efforts in support of our charitable mission. You have the right to opt out of receiving fundraising communications. To opt out, contact our Privacy Officer by phone at (844) 822-4646, by email, or by writing to the address listed in Section 9, and include "fundraising opt-out" in your request. Opting out will not affect your treatment or payment for services.
5. Substance Use Disorder Records (42 CFR Part 2)
If TCC provides substance use disorder (SUD) services, records of that treatment may be subject to additional federal confidentiality protections under 42 CFR Part 2. Those records generally may not be disclosed without your specific written consent, except in narrow circumstances (medical emergency, qualifying court order, authorized research, audits and evaluations, reports of suspected child abuse). Contact our Privacy Officer if you would like details on how Part 2 protections apply to your records.
6. Minors' Rights Under California Law
California law gives minors additional rights with respect to certain categories of care — including reproductive health, mental health, and substance use services. In those cases, the minor may control access to and disclosure of the related PHI, and TCC may not share that information with a parent or guardian without the minor's consent. Parents, guardians, and minors should ask their care team how these rules apply to specific services.
7. Your Rights Regarding Your Health Information
- Access your records — Request to inspect or obtain a copy of your medical record, or have it sent to someone else. We may charge a reasonable, cost-based fee for copies.
- Request corrections — Ask us to amend information in your health record that you believe is incorrect or incomplete. We may deny your request in limited circumstances and will provide a written explanation.
- Request restrictions — Ask us to limit how we use or share your information. We will say "yes" to a request to restrict disclosure to a health plan if you have paid for the service in full out of pocket.
- Confidential communications — Request that we contact you at a specific phone, address, or email (e.g., at work rather than home).
- Accounting of disclosures — Request a list of certain disclosures of your PHI made in the last six years (excluding routine disclosures for treatment, payment, and health care operations).
- Paper copy of this Notice — Request a paper copy at any time, even if you received the Notice electronically.
- Breach notification — Be notified promptly if a breach of your unsecured PHI occurs.
- Choose someone to act for you — If you have given medical power of attorney or have a legal guardian, that person may exercise your rights.
- File a complaint — Without fear of retaliation (see Section 8).
8. How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with TCC or with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights. You will not be retaliated against for filing a complaint.
To file a complaint with TCC, contact our Privacy Officer:
- Cesar Vazquez, Section 1557 Compliance Officer / HIPAA Privacy Officer
- TCC Family Health
- 701 East 28th Street, Suite 200, Long Beach, CA 90806
- Phone: (844) 822-4646
To file a complaint with HHS: hhs.gov/hipaa/filing-a-complaint
9. Contact for Privacy Questions
For questions about this Notice or to exercise any of the rights above:
- Privacy Officer: Cesar Vazquez
- Phone: (844) 822-4646
- Mail: TCC Family Health, 701 East 28th Street, Suite 200, Long Beach, CA 90806
10. Changes to This Notice
We reserve the right to change this Notice at any time. Any new Notice will be effective for all PHI we maintain, including PHI created or received before the change. The most current Notice will be posted at our health centers and on this website, and will be available in paper form on request.
You may request a printed copy of this Notice at any TCC health center or by calling (844) 822-4646.
Accessibility Statement
TCC Family Health is committed to making this website accessible to everyone.
TCC Family Health is committed to ensuring digital accessibility for people with disabilities. We apply the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target conformance standard and publish evidence of the testing, audits, and remediation that back up that claim.
Conformance Status
This website partially conforms with WCAG 2.1 Level AA. "Partially conforms" means that some parts of the content do not yet fully conform; known gaps are listed below under "Known Limitations," and remediation is tracked. Where feasible we also incorporate guidance from WCAG 2.2.
This statement is also provided to meet applicable federal and state requirements, including Section 1557 of the Affordable Care Act (45 CFR Part 92), Section 504 of the Rehabilitation Act, Title III of the Americans with Disabilities Act (ADA), and the California Unruh Civil Rights Act.
Evidence of Conformance
TCC maintains the following evidence to support its WCAG 2.1 AA conformance claim:
| Evidence | Type | Most Recent Date | Availability |
|---|---|---|---|
| VPAT® 2.5 (WCAG 2.1 AA) Accessibility Conformance Report | Product conformance report | Available on request | Email info@tccfamilyhealth.org with subject "VPAT request" |
| Automated accessibility scan (axe DevTools / WAVE) | Release gate — every deploy | Last release | Summary retained internally · details on request |
| Lighthouse Accessibility audit (Chromium) | Release gate — every deploy | Last release | Summary retained internally |
| Manual keyboard-only traversal | Release-gate human test | Last release | Checklist retained internally |
| Screen reader spot-check (VoiceOver + NVDA) | Release-gate human test | Last release | Checklist retained internally |
| Third-party accessibility audit | Annual | Planned — first engagement targeted for 2026 | Findings summary will be published here when complete |
TCC will publish a plain-language summary of each third-party audit and an associated remediation plan on this page within 30 days of receipt.
Accessibility Features
- Skip-to-main-content link for keyboard users
- Descriptive alternative text on meaningful images; decorative images are marked for assistive technology
- Keyboard-navigable interface with visible focus indicators
- Sufficient color contrast ratios across text and interactive elements (4.5:1 body / 3:1 large & non-text)
- Support for browser text resizing and zoom up to 200% without loss of content or functionality
- Respects the
prefers-reduced-motionsystem setting - Supports Windows High Contrast / forced-colors mode
- Page language and in-page language changes declared for screen readers (English, Spanish, Traditional Chinese, Tagalog, Vietnamese, Korean, Khmer)
- Semantic HTML landmarks (header, nav, main, footer) for assistive navigation
- Form fields with visible labels and programmatic associations; error messages linked to the offending field
Known Limitations
We are aware of the following limitations and are actively working to resolve them:
- Some older PDF documents linked from this site may not be fully accessible. We are remediating these documents and will provide accessible alternatives on request.
- Embedded third-party services (such as the job application portal, patient portal, and donation platform) are controlled by external providers and may not fully meet our accessibility standards. If you encounter a barrier on one of these services, please contact us and we will assist you directly.
Feedback & Assistance
We welcome your feedback on the accessibility of this website. If you experience a barrier or need information in an alternative format (large print, accessible PDF, plain text, or by telephone), please contact us:
- Phone: (844) 822-4646
- Email: info@tccfamilyhealth.org
- Mail: 701 East 28th Street, Suite 200, Long Beach, CA 90806
We aim to respond to accessibility feedback within 2 business days and to provide requested alternative formats within 10 business days, or to let you know if additional time is needed.
Formal Complaints
If you are not satisfied with our response, you may file a formal complaint. TCC's Section 1557 / ADA Coordinator handles formal accessibility complaints:
- Cesar Vazquez, Section 1557 Compliance Officer
- TCC Family Health
- 701 East 28th Street, Suite 200, Long Beach, CA 90806
- Phone: (844) 822-4646
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: hhs.gov/civil-rights/filing-a-complaint.
Assessment Methodology
TCC uses a combined self-assessment and third-party audit methodology, consistent with WCAG-EM (Website Accessibility Conformance Evaluation Methodology). Self-assessment runs on every deploy; a full third-party audit is scheduled annually. Interim checks are triggered by any material template or content change.
Release-Gate Validation Checklist
The following checks are performed before every release and after any material content or template change. Pass/fail results are retained internally and the summary status is reflected in this statement.
- Automated scans: axe DevTools or WAVE run on home, locations, new patient, resources, contact, and all legal pages — zero Level A/AA violations at release.
- Lighthouse Accessibility: score ≥ 95 on representative pages in Chrome DevTools.
- Keyboard-only navigation: full site traversable with Tab / Shift-Tab / Enter / Space / Escape — no keyboard traps, visible focus on every interactive element.
- Screen reader spot-check: landmarks, headings, and page titles announce correctly in VoiceOver (macOS) and NVDA (Windows) on home + one legal page.
- Zoom & reflow: content reflows at 200% browser zoom and 400% with no horizontal scroll on standard 1280px viewports.
- Forced-colors / high-contrast: Windows High Contrast mode renders all CTAs, focus rings, and status messages.
- Reduced motion: animations shortened or removed when
prefers-reduced-motion: reduceis set. - Color contrast: all body text and CTAs meet 4.5:1; large text and non-text UI meet 3:1, verified with a contrast checker.
- Language declarations: each non-English passage carries the correct
langattribute. - Forms: every input has a programmatically associated label; errors are announced and linked to the offending field.
How to Report an Accessibility Defect
If an automated or user-reported issue is identified that affects access to services, we treat it as a priority and work to resolve it as quickly as practical. See "Feedback & Assistance" above for contact methods, or file a formal grievance.
Become a New Patient
Welcome to TCC Family Health. Here's how to start care with us.
No one is denied care at TCC based on inability to pay. We accept most insurance plans including Medi-Cal, Medicare, and Covered California. Uninsured patients pay on our sliding fee scale based on income — see the full 2026 Sliding Fee Schedule & discount categories.
Who We Serve
TCC welcomes patients of all ages — from newborns through seniors — regardless of insurance status or income. We are a Federally Qualified Health Center (FQHC) serving Greater Long Beach and surrounding communities since 1939.
How to Become a Patient
- Call us or walk in. Call (844) 822-4646 Monday–Friday to schedule a new-patient visit, or walk into any of our 14 locations during open hours.
- Complete the new-patient intake. You can download and fill out our intake paperwork in advance (English or Spanish), or complete it in-clinic before your first visit. [Draft — link to intake PDF once available.]
- Bring required documents to your first visit (see "What to Bring" below).
- Meet your care team. At your first visit we'll review your history, screen for preventive care needs, and connect you to any additional services you may qualify for (dental, behavioral health, nutrition, legal).
- Set up the myChart patient portal. After your visit you'll get a code to activate myChart to message your provider, request refills, and see lab results.
What to Bring to Your First Visit
- Photo ID (driver's license, passport, consular card, school ID, or any government ID).
- Insurance card if you have coverage (Medi-Cal, Medicare, Covered California, private, PPO/HMO).
- Proof of income if uninsured and applying for our Sliding Fee Discount Program — a recent pay stub, prior-year tax return, Social Security / SSI / SSDI letter, or self-declaration form (we'll help).
- List of current medications, including over-the-counter, vitamins, and supplements.
- Prior medical records if available (we can also request them for you).
- For children: immunization records and any school forms that need completion.
What to Expect
Plan for your first visit to take 60–90 minutes. A medical assistant will start by updating your health history, measuring vitals, and reviewing medications. Your provider will then meet with you for a physical exam and to discuss your care plan. If you need services we don't offer on-site, we'll refer or connect you on the spot.
Language Support
- Free interpreter services are available at every visit — in person, by phone, or by video.
- In-person staff speak Spanish, Khmer, Tagalog, and Vietnamese.
- A 24/7 phone interpreter service covers every other language, including American Sign Language.
- Materials are available in your preferred language — ask staff or call (844) 822-4646 to request.
Accessibility
All TCC health centers are wheelchair accessible. Ask staff or call ahead if you need additional accommodations — large-print materials, sign-language interpretation, extra time, or an alternative format.
Questions?
Call (844) 822-4646 or email info@tccfamilyhealth.org.
Get Help with Costs
Care you can afford, regardless of insurance or income.
No one is denied care at TCC Family Health due to inability to pay. As a Federally Qualified Health Center, we are required to offer a sliding fee discount program for patients at or below 200% of the Federal Poverty Level.
Insurance We Accept
TCC contracts with plans through HCLA IPA and Memorial Select IPA:
- Medi-Cal (all managed care plans serving LA County) — through HCLA IPA and Memorial Select IPA
- Medicare (Original and most Advantage plans) — through HCLA IPA and Memorial Select IPA
- Covered California (all carriers) — through HCLA IPA and Memorial Select IPA
- Commercial HMO plans — through HCLA IPA and Memorial Select IPA
- CHDP (Child Health and Disability Prevention)
Note: TCC is not contracted with commercial PPO plans.
Not sure what you have? Bring your card to your first visit and we'll verify coverage.
Sliding Fee Discount Program
TCC's Sliding Fee Discount Program (SFDP) makes primary care, dental, behavioral health, and optometry affordable. Your discount is based on family size and household income only, using the current Federal Poverty Level (FPL). Enrollment is available year-round.
Every patient is screened to confirm eligibility for our Sliding Fee Discount Program — regardless of insurance status.
Who Qualifies
- Patients with household income at or below 200% of the Federal Poverty Level.
- Eligibility is based on income and household size only. You may qualify whether you are uninsured, underinsured, have a high insurance share-of-cost or deductible, or are simply choosing not to use insurance for a specific service.
- There are no citizenship or residency requirements to qualify. TCC serves all members of the community.
Discount Categories
Households are grouped into six categories based on where monthly income falls within the FPL range for their family size.
| Category | % of FPL | Discount | What you pay |
|---|---|---|---|
| A | ≤ 100% | 100% | Nominal fee only |
| B | 101% – 125% | 80% | Nominal fee + reduced charges |
| C | 126% – 150% | 60% | Nominal fee + reduced charges |
| D | 151% – 175% | 40% | Nominal fee + reduced charges |
| E | 176% – 200% | 20% | Nominal fee + reduced charges |
| F | ≥ 201% | 0% | Full standard fee |
2026 Federal Poverty Level — Monthly Income by Family Size
Use this table to find your category. Columns A–F show monthly income ranges; the FPL column is the annual amount at 100% FPL.
| Family Size | FPL (Annual) | A (≤100%) | B (101–125%) | C (126–150%) | D (151–175%) | E (176–200%) | F (≥201%) |
|---|---|---|---|---|---|---|---|
| 1 | $15,960 | ≤ $1,330 | $1,331 – $1,663 | $1,664 – $1,995 | $1,996 – $2,328 | $2,329 – $2,660 | ≥ $2,661 |
| 2 | $21,640 | ≤ $1,803 | $1,804 – $2,254 | $2,255 – $2,705 | $2,706 – $3,156 | $3,157 – $3,607 | ≥ $3,608 |
| 3 | $27,320 | ≤ $2,277 | $2,278 – $2,846 | $2,847 – $3,415 | $3,416 – $3,984 | $3,985 – $4,553 | ≥ $4,554 |
| 4 | $33,000 | ≤ $2,750 | $2,751 – $3,438 | $3,439 – $4,125 | $4,126 – $4,813 | $4,814 – $5,500 | ≥ $5,501 |
| 5 | $38,680 | ≤ $3,223 | $3,224 – $4,029 | $4,030 – $4,835 | $4,836 – $5,641 | $5,642 – $6,447 | ≥ $6,448 |
| 6 | $44,360 | ≤ $3,697 | $3,698 – $4,621 | $4,622 – $5,545 | $5,546 – $6,469 | $6,470 – $7,393 | ≥ $7,394 |
| 7 | $50,040 | ≤ $4,170 | $4,171 – $5,213 | $5,214 – $6,255 | $6,256 – $7,298 | $7,299 – $8,340 | ≥ $8,341 |
| 8 | $55,720 | ≤ $4,643 | $4,644 – $5,804 | $5,805 – $6,965 | $6,966 – $8,126 | $8,127 – $9,287 | ≥ $9,288 |
| 9 | $61,400 | ≤ $5,117 | $5,118 – $6,396 | $6,397 – $7,675 | $7,676 – $8,954 | $8,955 – $10,233 | ≥ $10,234 |
| 10 | $67,080 | ≤ $5,590 | $5,591 – $6,988 | $6,989 – $8,385 | $8,386 – $9,783 | $9,784 – $11,180 | ≥ $11,181 |
Add $5,680 to the annual FPL for each additional family member beyond 10.
Nominal Fees by Service
If you qualify for a discount, you pay a small nominal fee based on your category. Fees below are per visit.
| Category | % of FPL | Medical | Laboratory | X-Ray | Dispensary |
|---|---|---|---|---|---|
| A | ≤ 100% | $15.00 | $10.00 | $20.00 | $8.00 |
| B | 101–125% | $20.00 | $12.00 | $22.00 | $9.00 |
| C | 126–150% | $30.00 | $13.00 | $23.00 | $10.00 |
| D | 151–175% | $45.00 | $14.00 | $24.00 | $11.00 |
| E | 176–200% | $65.00 | $15.00 | $25.00 | $12.00 |
| Category | % of FPL | Preventative Dental | Additional Dental | Laboratory | X-Ray |
|---|---|---|---|---|---|
| A | ≤ 100% | $15.00 | $50.00 | at cost | included |
| B | 101–125% | $20.00 | $60.00 | at cost | included |
| C | 126–150% | $30.00 | $75.00 | at cost | included |
| D | 151–175% | $45.00 | $100.00 | at cost | included |
| E | 176–200% | $65.00 | $125.00 | at cost | included |
Additional Dental discounted fee shall not be below $50.
| Category | % of FPL | Behavioral Health |
|---|---|---|
| A | ≤ 100% | $15.00 |
| B | 101–125% | $20.00 |
| C | 126–150% | $30.00 |
| D | 151–175% | $45.00 |
| E | 176–200% | $65.00 |
| Category | % of FPL | Optometry |
|---|---|---|
| A | ≤ 100% | $15.00 |
| B | 101–125% | $20.00 |
| C | 126–150% | $30.00 |
| D | 151–175% | $45.00 |
| E | 176–200% | $65.00 |
Hardship Waiver. If the nominal fee is a barrier to care, it may be waived under TCC's Hardship Waiver policy. Ask our billing team — no one is denied care because of inability to pay.
How to Apply
- Ask at check-in or call ahead. Tell any front-desk staff you'd like to apply for the Sliding Fee Discount Program, or call (844) 822-4646.
- Complete a short application. We'll ask about household size and income. You can bring supporting documentation or use our self-declaration form.
- Get your category same-day. Approvals are typically issued the same day. Your category applies for 12 months across all TCC services.
Documents You Can Bring
- Photo ID for the head of household
- Proof of household income for the most recent 30 days — any of: recent pay stubs, prior-year tax return, Social Security / SSI / SSDI letter, unemployment award letter, or pension statement
- For self-employed income: a profit & loss statement or most recent Schedule C
- If you have no documentation, we accept a signed self-declaration — we will never turn you away for lack of paperwork
Download the Fee Schedule
The complete Board-approved 2026 Sliding Fee Schedule is available as a PDF upon request — ask any front desk or call (844) 822-4646.
Help Enrolling in Insurance
Our Certified Enrollment Counselors can help you sign up for Medi-Cal, Covered California, or CHDP at no cost. Learn more about insurance enrollment →
Financial Counseling & Payment Plans
If you've received a bill and need help, call our billing team at (844) 822-4646. Payment plans are available. We never send patients to collections without first offering a payment plan.
Good Faith Estimate
If you are uninsured or self-pay, federal law gives you the right to a Good Faith Estimate of expected charges before a scheduled service. Learn about Good Faith Estimates →
Questions?
Call (844) 822-4646 and ask for the billing or enrollment team.
Insurance Enrollment Assistance
Free, no-obligation help from Certified Enrollment Counselors.
TCC's Certified Enrollment Counselors (CECs) are trained, state-certified specialists who help community members apply for health coverage — at no cost. You do not need to be a TCC patient to get help.
Programs We Can Help You Enroll In
- Medi-Cal — California's Medicaid program for low-income adults, children, pregnant people, and people with disabilities.
- Covered California — the state marketplace for subsidized commercial plans.
- CHDP (Child Health and Disability Prevention) — well-child visits for uninsured children.
- Medicare — for seniors 65+ and some people with disabilities.
- Family PACT — confidential family planning for low-income Californians.
What to Bring
- Photo ID for each adult applicant
- Social Security numbers (if you have them)
- Proof of income (pay stubs, tax return, unemployment letter, or self-declaration)
- Proof of California residency (utility bill, lease, mail)
How to Schedule
Call (844) 822-4646 and ask for an enrollment appointment. We also have walk-in hours at select locations.
Do I Qualify?
The fastest way to find out is to talk to a counselor. Eligibility depends on household size, income, age, pregnancy, disability, and residency. Many people who think they don't qualify actually do.
Language Support
Free interpreter services are available at every enrollment appointment. Our counselors speak English, Spanish, Khmer, Tagalog, and Vietnamese, and a phone interpreter covers any other language. Ask staff or call (844) 822-4646 to request interpretation or materials in your preferred language.
Board of Directors
Patient-led governance, as required of all Federally Qualified Health Centers.
TCC Family Health is governed by a volunteer Board of Directors made up of community members. In accordance with federal Health Center Program requirements under 42 U.S.C. § 254b, at least 51% of our Board members are TCC patients. This patient-majority governance ensures that the people we serve direct how we serve them.
Executive Committee
Members
Board Meetings
The Board meets regularly to oversee TCC's mission, finances, and quality of care. Meeting minutes are available on request from the CEO's office.
Interested in Joining?
TCC is always seeking community members — especially current patients — who want to help govern a mission-driven health center. If you're interested, email info@tccfamilyhealth.org with "Board Interest" in the subject line.
After-Hours & Urgent Care
What to do when a TCC clinic is closed.
If you are having a medical emergency, call 911 or go to the nearest emergency room immediately. Emergencies include chest pain, trouble breathing, severe bleeding, stroke symptoms (face drooping, arm weakness, speech difficulty), severe allergic reaction, poisoning, or thoughts of self-harm.
24/7 Nurse Advice Line
TCC patients can call (844) 822-4646 any time — including nights, weekends, and holidays — to reach our after-hours nurse advice line. A registered nurse will help you decide whether to:
- Treat your symptoms at home with self-care
- Schedule a TCC visit the next business day
- Go to an urgent care
- Go to an emergency room or call 911
When to Go Where
Call 911 or go to the ER for:
- Chest pain or pressure, difficulty breathing, choking
- Severe bleeding, deep cuts, broken bones with deformity
- Stroke symptoms (sudden face drooping, arm weakness, slurred speech)
- Head injury with loss of consciousness, seizure, or confusion
- Severe abdominal pain, vomiting blood, black stools
- Suicidal thoughts or psychiatric crisis — or call or text 988 for the Suicide & Crisis Lifeline
- Overdose — call 911 and (if available) administer naloxone
Go to Urgent Care for:
- Minor cuts, sprains, simple fractures
- Fever, flu, strep throat, ear infection
- UTI symptoms, minor burns, rashes, simple asthma flare
- Cough, sinus pressure, pink eye
Wait for a TCC appointment for:
- Routine physicals, well-child visits, sports physicals
- Prescription refills, chronic condition management
- Non-urgent mental health concerns
- Dental cleanings and routine dental concerns
Holiday & Closure Schedule
TCC clinics are closed on: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Eve and Christmas Day. The 24/7 nurse advice line operates on holidays.
Crisis Resources
- 988 Suicide & Crisis Lifeline — call or text 988 (free, 24/7, confidential)
- Crisis Text Line — text HOME to 741741
- LA County Department of Mental Health ACCESS Center — (800) 854-7771 (24/7)
- Domestic Violence Hotline — (800) 799-7233
- Poison Control — (800) 222-1222
Good Faith Estimate (No Surprises Act)
Your right to know expected charges before care.
Under the federal No Surprises Act, you have the right to receive a Good Faith Estimate (GFE) of expected charges for non-emergency medical services if you are uninsured or choose not to use insurance.
Key Details About Your Right to a Good Faith Estimate
- Who is eligible: uninsured or self-pay individuals — anyone not using insurance for a specific service.
- When to expect it: if your service is scheduled 3+ business days in advance, your provider must give you a GFE within 1 business day. If it's scheduled 10+ business days in advance, they have 3 business days.
- What it includes: an estimate of total expected costs for the primary service and any associated services (for example, anesthesia, labs, facility fees, equipment).
Your Right to a Good Faith Estimate
You have the right to receive a Good Faith Estimate explaining how much your medical care will cost.
- Under the law, health care providers must give patients who do not have insurance — or who are not using insurance — an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
How to Request a Good Faith Estimate at TCC
Call (844) 822-4646 and ask for a Good Faith Estimate, or request one at check-in for any scheduled service. We'll provide it in writing within the timeframes required by law.
If You Receive a Bill More Than $400 Higher Than Your Estimate
You may be eligible to dispute the bill through the federal Patient-Provider Dispute Resolution process. To start a dispute:
- Initiate the dispute within 120 days of the date on the original bill.
- There is a $25 fee to use the dispute process.
- Visit cms.gov/nosurprises or call 1-800-985-3059.
Questions
For questions about this notice or to request your GFE, call TCC billing at (844) 822-4646.
For more information about your rights under federal law, visit cms.gov/nosurprises.
Patient Grievances & Complaints
We want to hear from you — including when things go wrong.
TCC Family Health is committed to providing safe, respectful, high-quality care. If your experience has not met that standard — or if you have a concern about privacy, discrimination, safety, or quality — please tell us.
You have the right to file a complaint internally with TCC and/or externally with the U.S. Department of Health and Human Services, Office for Civil Rights (HHS OCR) at any time — you do not have to complete TCC's internal process before filing with HHS OCR.
Types of Grievances Covered
- Section 1557 / Discrimination — discrimination based on race, color, national origin, sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), age, or disability in any TCC health program or activity.
- Language access & auxiliary aids — failure to provide qualified interpretation, translated documents, or auxiliary aids and services at no cost to the patient.
- Privacy / HIPAA — see our Notice of Privacy Practices for protected health information concerns.
- Quality of care, safety, or patient experience
- Billing disputes — for Good Faith Estimate disputes see Good Faith Estimate
- Accessibility of facilities or this website — see our Accessibility Statement
Grievance Procedure
TCC follows a single, structured grievance procedure with specific timelines. The procedure applies to all grievance types listed above.
1. Who May File
- Any current or former patient of TCC Family Health
- A parent, legal guardian, personal representative, or authorized agent acting on a patient's behalf (written authorization may be required for adult patients)
- Any member of the public who has had direct interaction with TCC services, programs, or facilities
- A third party who witnessed alleged discrimination against a patient or group
2. How to File (Methods)
You may file a grievance by any of the following methods. Oral grievances will be documented in writing by staff, and you will receive a copy of what was recorded.
- Phone: (844) 822-4646 — ask for the Section 1557 Compliance Officer or Patient Advocate
- Email: info@tccfamilyhealth.org — subject line "Grievance – Section 1557"
- Mail: Section 1557 Compliance Officer, TCC Family Health, 701 East 28th Street, Suite 200, Long Beach, CA 90806
- In person: ask any front-desk staff to connect you with the Patient Advocate or Compliance Officer
- Alternative formats: large print, audio, electronic, or translated — available on request at no cost
- Language assistance: qualified interpreters and translated materials are provided free of charge for any language, including American Sign Language
A written grievance should include: your name and contact information; a description of the concern; relevant dates and locations; names of any individuals involved; and the resolution you are seeking.
3. When to File (Deadline)
- Internal TCC deadline: Grievances should be filed with TCC within 60 calendar days of the incident or of the date you became aware of it. The Compliance Officer may extend this deadline for good cause (e.g., illness, language barriers, or delayed discovery).
- HHS OCR deadline: Complaints filed with the U.S. Department of Health and Human Services, Office for Civil Rights, generally must be filed within 180 calendar days of the alleged discrimination or HIPAA violation. OCR may grant an extension for good cause.
4. How TCC Will Respond (Timeline)
- Within 10 business days of receipt — the Section 1557 Compliance Officer sends written acknowledgment that your grievance has been received, with the assigned case identifier, a copy of this grievance procedure, and the name and contact information of the investigator.
- If the issue is urgent (e.g., imminent risk to safety, denial of emergency care, imminent deadline), TCC will respond within 1 business day.
- You will be informed in writing of any extension of timelines, the reason for the extension, and a new target date.
- Your care at TCC will not be affected by the filing of a grievance.
5. Investigation Process
- The Section 1557 Compliance Officer (or a designated neutral investigator if there is a conflict of interest) conducts a prompt, thorough, and impartial investigation.
- The investigation may include: reviewing relevant records, policies, and documentation; interviewing the person filing the grievance; interviewing the person or staff involved; interviewing witnesses; and consulting with legal counsel or subject-matter experts where appropriate.
- You may be contacted for clarification or to provide additional information, and you may submit any supporting documentation or name witnesses on your behalf.
- Investigations are generally completed within 30 calendar days of acknowledgment. Complex investigations may take longer; you will receive written notice of any extension.
- TCC maintains confidentiality to the extent possible, sharing information only with those who need it to investigate or resolve the matter.
6. Written Decision
- At the conclusion of the investigation, TCC will issue a written determination that includes: the findings of fact; the conclusion as to whether a violation occurred; any corrective action taken or to be taken (e.g., staff training, policy change, remediation for the individual); and a clear statement of your right to appeal and how to do so.
- The written decision is delivered in your preferred language and in any alternative format you have requested.
- A copy is retained in TCC's grievance file; another copy is provided to the Chief Executive Officer.
7. Appeal Process
- You have 15 calendar days from the date of the written determination to file an appeal if you disagree with the outcome.
- Appeals are submitted in writing to TCC's Chief Executive Officer by email (info@tccfamilyhealth.org, subject "Grievance Appeal – Section 1557") or by mail to the address above, Attention: CEO.
- Your appeal should explain why you disagree with the determination and may include any additional information or evidence you would like considered.
- The CEO (or a senior designee not involved in the initial investigation) will conduct an independent review and issue a final written decision within 15 calendar days of receiving your appeal.
- The CEO's decision is TCC's final internal determination. You retain the right to file externally with HHS OCR, CDPH, or other applicable agencies at any time, regardless of the internal outcome.
8. Non-Retaliation
- TCC strictly prohibits retaliation, intimidation, threats, coercion, or discrimination against any person who files a grievance, participates in an investigation, or opposes any act or practice they reasonably believe is unlawful under Section 1557, HIPAA, the ADA, or other civil-rights laws.
- This protection applies to patients, family members, staff, contractors, volunteers, and members of the public.
- If you believe you have experienced retaliation, you may file a separate grievance using the same procedure above, or file directly with HHS OCR.
- Retaliation by any TCC workforce member is grounds for disciplinary action up to and including termination.
Your Right to File with HHS Office for Civil Rights
You may file a discrimination or privacy complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights — in addition to, or instead of, filing with TCC. HHS OCR complaints generally must be filed within 180 days of the alleged discrimination or HIPAA violation, though OCR may extend the deadline for good cause.
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019 · TDD: (800) 537-7697
Online (Section 1557 & civil rights): hhs.gov/civil-rights/filing-a-complaint
Online (HIPAA): hhs.gov/hipaa/filing-a-complaint
Other External Agencies
- California Department of Public Health — (800) 236-9747, cdph.ca.gov
- California Civil Rights Department (state anti-discrimination) — calcivilrights.ca.gov
- HRSA Health Center Compliance — bphc.hrsa.gov
- The Joint Commission — jointcommission.org/report-a-concern
Section 1557 Compliance Officer
Cesar Vazquez, Section 1557 Compliance Officer
TCC Family Health
701 East 28th Street, Suite 200, Long Beach, CA 90806
Phone: (844) 822-4646
Email: info@tccfamilyhealth.org
Record Retention
TCC retains grievance files, investigations, and determinations for a minimum of three years, consistent with 45 CFR § 92.10 and HRSA requirements.
Our Services
Integrated, trauma-informed care for every stage of life.
All Services
💰 Cost & Insurance: TCC accepts Medi-Cal, Medicare, Covered California, and most commercial plans. Uninsured or self-pay patients qualify for our 2026 Sliding Fee Discount Program based on household size and income — see the full fee schedule, FPL categories, and how to apply. No one is denied care based on inability to pay. Need help signing up for coverage? Our Certified Enrollment Counselors can help at no cost.
Primary Care
- Adult and family medicine
- Preventive care and physicals
- Chronic disease management (diabetes, hypertension, asthma, obesity, depression)
- Walk-in immunizations
- STI, HIV & Hepatitis C screening and treatment
- On-site laboratory testing
Pediatrics
- Well-child visits (newborn through teen)
- Immunizations and school physicals
- Developmental screening
- Asthma and nutrition
Women's Health
- OB/GYN care
- Family planning and contraception
- Cervical and breast cancer screening
- Menopause care
Prenatal & Maternal Care
- Prenatal and postpartum visits
- Comprehensive Perinatal Services Program (CPSP) — nutrition, psychosocial support, and patient education
- Newborn home-visitation program
- Healthy Families America home visiting from pregnancy to ages 3–5
- Lactation and feeding support
Dental Care
- Cleanings and exams
- Fillings, extractions, and crowns
- Children's dental
- Mobile dental services
Behavioral Health
- Counseling and therapy
- Psychiatric care and medication management
- Substance use treatment, including Medication-Assisted Treatment (MAT)
- Integrated behavioral health in primary care
Dispensary (340B)
- On-site prescription dispensing at select locations
- Discounted medications through 340B
- Medication counseling
- Learn more →
Optometry / Vision
- Eye exams for children and adults
- Glasses and contact lens fitting
- Diabetic eye exams
Podiatry
- Foot and ankle exams and treatment
- Diabetic foot care and wound management
- Nail and skin conditions
- Referrals to orthotics and specialty care
Acupuncture
- Traditional and integrative acupuncture
- Chronic pain, stress, and wellness support
- Available at TCC Family Health & Wellness — coming soon
Senior & Healthy Aging
- Primary care for adults 65+
- Medicare wellness visits
- Chronic condition support
- Healthy Aging at St. Mary site
Nutrition & Food Access
- Diabetes and prenatal nutrition
- Weight management
- Food pantries
- Free farmers' markets
- Food-as-medicine partnerships
Telehealth
- Video and phone visits
- Covered by most insurance
- Learn more →
Care Coordination
- Specialty referrals and closed-loop follow-up
- Transportation assistance
- Home visitation
- Language & interpretation services
- Social services linkage
Enhanced Care Management (ECM)
- Intensive case management and care coordination for people with complex chronic conditions, mental-health disorders, and those most at risk — often experiencing homelessness
- Dedicated lead care manager
- In-person, in-home, and community outreach
- A covered Medi-Cal benefit for eligible populations
Benefits Enrollment
- Medi-Cal, Covered California, and Medicare
- CalFresh (SNAP) and WIC
- Certified Enrollment Counselors on staff
- Learn more →
Telehealth at TCC
Connect with your care team by video or phone.
TCC offers telehealth visits for many types of care — saving you a trip to the clinic when an in-person exam isn't required.
What Can Be Done by Telehealth?
- Follow-up visits for chronic conditions (diabetes, hypertension, asthma)
- Prescription refills and medication check-ins
- Behavioral health counseling and therapy
- Minor illness triage (cough, rash, UTI symptoms)
- Review of lab or imaging results
- Nutrition counseling
Some visits still require in-person care. Your provider will let you know.
What You'll Need
- A smartphone, tablet, or computer with a camera and microphone
- A reliable internet connection or strong cell signal
- A quiet, private space for the visit
- A valid phone number so we can reach you if the video connection drops
If you don't have video access, a phone visit is usually available.
How to Schedule
Call (844) 822-4646 and ask for a telehealth visit, or message your provider through myChart.
Costs and Coverage
Telehealth visits are covered by Medi-Cal, Medicare, Covered California, and most commercial plans at the same rate as in-person visits. Sliding fee scale applies if you are uninsured.
Privacy and Security
Our telehealth platform is HIPAA-compliant. Video visits are encrypted and not recorded. See our Notice of Privacy Practices.
Annual Report & Financial Transparency
Accountability to our patients, funders, and community.
TCC Family Health is a 501(c)(3) nonprofit organization and a HRSA Section 330 Health Center Program grantee. We publish our annual report, financial statements, and IRS Form 990 to support transparency and community accountability.
Annual Reports
- 2024 Annual Report — Download PDF
- 2023 Annual Report — Download PDF
- 2022 Annual Report — Download PDF
IRS Form 990
- FY 2023 Form 990 — Download PDF
- FY 2022 Form 990 — Download PDF
Copies of our Form 990 are also available from the IRS and from charity watchdog sites like GuideStar (Candid) and Charity Navigator.
Audited Financial Statements
- FY 2023 Audited Financial Statements — Download PDF
- FY 2022 Audited Financial Statements — Download PDF
Funding Sources
- Patient service revenue (Medi-Cal, Medicare, Covered California, private insurance, sliding-fee payments)
- HRSA Section 330 Health Center Program grant
- State and county grants (LA County Department of Health Services, DPH)
- Private foundation and corporate grants
- Individual donors and community fundraising
UDS Quality Data
TCC reports annually to HRSA's Uniform Data System (UDS). Public UDS data is available at data.hrsa.gov.
Tax-Exempt Status
The Children's Clinic, Serving Children & Their Families, dba TCC Family Health, is a 501(c)(3) organization. Federal Tax ID (EIN): 95-1643332. Donations are tax-deductible to the extent allowed by law.
Events Calendar
Community events, health fairs, workshops, and fundraisers.
Upcoming Events
Community Health Fair — Pine Avenue
Free screenings, immunizations, and community resources. 10am–2pm at the Vasek Polak site. Walk-ins welcome.
Diabetes Education Workshop
Six-week series for patients managing diabetes and their families. Free; registration required. Call (844) 822-4646.
Back-to-School Immunization Drive
Free well-child visits, immunizations, and school physicals at all community sites. Call ahead to schedule.
Annual Gala & Fundraiser
Join us to celebrate 85+ years of community care. Tickets and sponsorship info available soon.
Submit a Community Event
Are you a community partner hosting a health-related event? Let us know at info@tccfamilyhealth.org and we'll consider including it here.
Stay in the Loop
Follow TCC on social media or check back here for the latest events. For media or partnership inquiries, visit our Newsroom.
Dispensary & Prescriptions
Affordable medications for TCC patients.
340B Drug Pricing Program
TCC Family Health participates in the federal 340B Drug Pricing Program, which allows us to purchase outpatient medications at significant discounts. We pass these savings on to our patients — especially those who are uninsured, underinsured, or paying on the sliding fee scale — so cost is not a barrier to staying on treatment.
Getting Prescriptions Filled
- On-site dispensary at select TCC locations for eligible patients. Ask your care team where to pick up.
- 340B contract pharmacies — we partner with community pharmacies that can fill TCC prescriptions at 340B-discounted prices for eligible patients.
- Any pharmacy — TCC prescriptions can be filled at any licensed pharmacy you choose using your insurance.
Refill Requests
The easiest way to request a refill is through myChart. You can also:
- Call your TCC clinic and leave a message for your care team
- Ask your pharmacy to send a refill request to TCC
- Bring your medication bottle to any visit
Please allow 2 business days for refill requests. Controlled substances require an appointment.
Medication Assistance
If a medication your provider prescribes is not affordable, let us know. We can:
- Switch to a lower-cost alternative when clinically appropriate
- Apply to manufacturer patient assistance programs on your behalf
- Connect you with SingleCare, GoodRx, or similar discount programs
- Use our sliding fee scale for on-site dispensary services
Medication Counseling
Pharmacists are available to review your medications, check for interactions, and answer questions. Ask at check-in or call the dispensary directly.
Safe Disposal
Bring unused medications to any TCC clinic for safe disposal, or use a drug take-back location at DEA's drug disposal locator.
Newsroom
Press releases, announcements, and TCC in the news.
Press Releases
[Placeholder] TCC Opens New Wellness Center
TCC Family Health announces the opening of a new wellness-focused location at 1500 E. Anaheim St., expanding access for Central Long Beach residents.
[Placeholder] TCC Recognized as HRSA Quality Leader
TCC received HRSA's Community Health Quality Recognition for clinical quality and health equity.
TCC In The News
- [Placeholder] Press-Telegram — "Long Beach clinic expands behavioral health services" (date)
- [Placeholder] KCRW — "Caring for families across generations" (date)
Media Inquiries
Journalists and media professionals, please contact:
- Communications Team
- Email: media@tccfamilyhealth.org
- Phone: (844) 822-4646
Media Kit
Logos, photos, fact sheets, and executive bios available on request.
Volunteer & Learn with TCC
Join our mission — as a volunteer, student, resident, or intern.
Community Volunteers
TCC welcomes community volunteers for health fairs, outreach events, fundraising, and administrative support. All volunteers complete a short orientation and background check.
- Event support (health fairs, Beach Walk, gala)
- Community outreach and tabling
- Clerical and administrative help
- Translation support
Interested? Email volunteer@tccfamilyhealth.org or call (844) 822-4646.
Student Clinical Rotations
TCC hosts students from accredited programs in:
- Medicine (MS3/MS4 family medicine, pediatrics, OB/GYN)
- Physician assistant programs
- Nurse practitioner and registered nurse programs
- Dental and dental hygiene
- Pharmacy
- Behavioral health (MSW, MFT, psychology trainees)
- Public health and MPH internships
Rotations are arranged through affiliation agreements with partner schools. Students should contact their program coordinator first.
Residency & Fellowship
TCC partners with residency and fellowship programs in family medicine, pediatrics, and behavioral health. [Draft — list specific programs and contacts if available.]
Internship Program
Paid and unpaid internships are available in public health, operations, communications, and development. See our Careers page for the current list of openings and how to apply.
Why Train at TCC?
- Diverse, underserved community in Greater Long Beach
- Integrated primary care with behavioral health, dental, and legal partners
- Trauma-informed care training
- Multidisciplinary teams
- Preceptors active in teaching and community medicine
Find a TCC Clinic
Search by service, language, and location.
Map
Pinch or scroll to zoom. See Locations for full addresses and hours.
Filter by Service
[Scaffold] Filter controls go here: primary care, pediatrics, dental, behavioral health, pharmacy, vision, OB/GYN, senior care, telehealth, walk-in.
Filter by Language
[Scaffold] Language filters: Spanish, Khmer, Tagalog, Vietnamese, Korean, Chinese.
All Locations
For the full list of our 14 sites with hours and directions, see the Locations page.
Providers
Meet the doctors, nurse practitioners, and clinicians on your care team.
Primary Care
[Placeholder bio — training, focus areas, approach to care.]
Languages: English, Spanish
[Placeholder bio.]
Languages: English, Tagalog
[Placeholder bio.]
Languages: English, Khmer
Pediatrics
[Placeholder bio.]
Languages: English, Spanish
[Placeholder bio.]
Languages: English, Vietnamese
Behavioral Health
[Placeholder bio.]
Languages: English, Spanish
Dental
[Placeholder bio.]
Languages: English, Spanish
Optometry
[Placeholder bio.]
Languages: English, Spanish
Looking for a provider who speaks your language? Call (844) 822-4646 and we'll match you with someone on staff. Free interpretation is always available.
Notice of Data Security Incident
Information for affected patients.
Summary
On [date], TCC Family Health discovered [brief description of incident]. We take the privacy and security of patient information seriously and are providing this notice so affected individuals can take steps to protect themselves.
What Happened
[Describe the incident — how it was discovered, what systems or information were affected, when it occurred, and what has been done to contain and investigate it.]
Information Involved
[List categories of information that may have been involved — names, dates of birth, addresses, Social Security numbers, medical record numbers, insurance information, diagnoses, etc.]
What We Are Doing
- [Containment and eradication actions]
- [Law enforcement / forensic investigation]
- [Notifications to HHS Office for Civil Rights and (if applicable) state AG]
- [Credit monitoring offered to affected individuals, if applicable]
- [Security improvements being implemented]
What You Can Do
- Review your account statements and explanation-of-benefits notices for any activity you don't recognize.
- Consider placing a fraud alert or credit freeze with the three major credit bureaus.
- Enroll in any complimentary credit monitoring we are offering (see below).
- Report any suspected identity theft to the Federal Trade Commission at identitytheft.gov.
For More Information
A dedicated call center has been set up at [phone number], available [hours], to answer questions about this incident.
You may also contact TCC's Privacy Officer, Cesar Vazquez, at (844) 822-4646.
Bienvenido a TCC Family Health
Atención médica integral, de calidad y asequible para el área metropolitana de Long Beach desde 1939.
Nadie es rechazado por falta de dinero o estatus migratorio. Aceptamos Medi-Cal, Medicare, Covered California, la mayoría de los seguros, y ofrecemos una escala de tarifas basada en ingresos para pacientes sin seguro.
¿Cómo empezar?
Llame al (844) 822-4646 de lunes a viernes, o visite cualquiera de nuestras 14 clínicas durante el horario de atención.
Servicios
- Medicina familiar y atención primaria
- Pediatría (de recién nacido a adolescente)
- Salud de la mujer y atención prenatal
- Salud mental y consejería
- Odontología
- Farmacia 340B con medicamentos a precios reducidos
- Telemedicina
- Atención para adultos mayores
Inscripción en seguros
Nuestros consejeros certificados ayudan a inscribirse en Medi-Cal, Covered California y CHDP — gratis. Más información (en inglés).
Servicios de idioma
Interpretación gratuita disponible en todas las visitas en español, camboyano, tagalo, vietnamita, coreano y otros idiomas a través de un servicio telefónico 24/7.
Contacto
- Teléfono: (844) 822-4646
- Correo: info@tccfamilyhealth.org
- Dirección: 701 East 28th Street, Suite 200, Long Beach, CA 90806
Cómo hacerse paciente nuevo
Bienvenido a TCC Family Health. Así empieza su atención con nosotros.
A nadie se le niega atención médica por falta de dinero o estatus migratorio.
Cinco pasos para empezar
- Llame o visite. Llame al (844) 822-4646 de lunes a viernes o visite cualquiera de nuestras 14 clínicas.
- Complete los formularios de paciente nuevo. Disponibles en la clínica en inglés y español.
- Traiga los documentos necesarios (ver abajo).
- Conozca a su equipo de atención. Revisaremos su historia médica y lo conectaremos con servicios adicionales que pueda necesitar.
- Active myChart. Después de su visita puede enviar mensajes a su proveedor, pedir recetas y ver sus resultados de laboratorio.
Qué traer a su primera visita
- Identificación con foto (licencia, pasaporte, matrícula consular, identificación escolar). No verificamos estatus migratorio.
- Tarjeta de seguro si tiene cobertura
- Comprobante de ingresos si no tiene seguro y quiere solicitar la escala de tarifas
- Lista de medicamentos actuales
- Para niños: registro de vacunas y formularios escolares
Nuestras clínicas
14 sitios en Greater Long Beach, Bellflower y comunidades cercanas.
Para la lista completa de nuestras 14 clínicas con direcciones, horarios e indicaciones, visite la página de Ubicaciones (en inglés). Todos los sitios tienen personal bilingüe en español.
Información de contacto
- Línea principal: (844) 822-4646
- Enfermera de consejos 24/7: (844) 822-4646 (para preguntas médicas urgentes fuera del horario de atención)
- Interpretación: gratuita en todas las visitas
Contáctenos
Estamos aquí para ayudar.
Cómo comunicarse
- Teléfono principal: (844) 822-4646 — lun.–jue. 7am–7pm · vie. 7am–5pm · sáb. 8:30am–12:30pm · dom. cerrado
- Línea de enfermera 24/7: (844) 822-4646 para preguntas médicas urgentes fuera del horario de atención
- Correo electrónico: info@tccfamilyhealth.org
- Dirección administrativa: 701 East 28th Street, Suite 200, Long Beach, CA 90806
- myChart: Iniciar sesión (para mensajes médicos seguros)
Para emergencias médicas llame al 911 o vaya a la sala de emergencias más cercana.
Salud mental en crisis
- 988 — Línea de crisis y suicidio (llame o envíe mensaje)
- (800) 854-7771 — LA County Mental Health ACCESS (24/7)







