Why TCC

• Mission with measurable impact. ~40,000 patients annually · ~175,000 visits · 1,798 patients experiencing homelessness served · 402,000 lbs of fresh produce distributed each year.
• A Trauma-Informed Care leader. TCC was the first health center in Los Angeles County to earn Trauma-Informed Care certification from the National Council for Mental Wellbeing.
• Integrated, team-based care. Primary care, dental, behavioral health, optometry, podiatry, nutrition, care management, and community programs under one roof.
• Deep community roots. 13 fixed sites plus a mobile medical clinic across Long Beach, Bellflower, and surrounding communities — including a new 18,000 sq ft center in Cambodia Town and a Healthy Aging site at St. Mary Medical Center.
• Teaching environment. TCC hosts students and residents in medicine, pediatrics, family medicine, OB/GYN, dental, pharmacy, behavioral health, and public health.

Who We Hire

Benefits at a Glance — Plan Year 2026

TCC is committed to a comprehensive, competitive benefits package for full-time and eligible part-time employees. Full plan details are shared during onboarding; what follows is a public summary based on the 2026 Employee Benefits Guide.

Health coverage

Financial protection (100% paid by TCC)

• Group Life & AD&D — 1.5× annual earnings, up to $150,000 (New York Life)
• Long-Term Disability — 60% of pre-disability income, up to $6,000/month, payable to age 65 (New York Life)
• Employee Assistance Program (EAP) & Wellness — 24/7 confidential counseling, coaching, work-life services for employees and household members

Retirement

• 401(k) / Roth 401(k) — employee-funded through John Hancock, pre-tax or post-tax. Always 100% vested.
• TCC Retirement Plan (employer contribution) — after 1 year of continuous employment, TCC contributes a percentage of annual salary based on tenure:

Eligibility: regular full-time or part-time employees age 21+. 100% vested.

Pre-tax savings accounts

• Health Care FSA (Health Equity) — up to $3,400 pre-tax in 2026, up to $680 rollover.
• Dependent Care FSA — up to $7,500 pre-tax in 2026 ($3,750 if married filing separately). Use-it-or-lose-it.

Voluntary & additional programs

• Voluntary Life & AD&D — supplemental coverage for employees, spouses, and children (New York Life). Guarantee issue: $150K / $50K / all child amounts at initial enrollment.
• Aflac — Cancer Protection · Critical Illness & Hospital · Accident/Injury · Hospital · Short-Term Disability · Whole Life
• United Pet Care pet insurance — wellness visits, routine care, vaccinations, sick visits, and parasite screening

Internships, Residencies & Student Rotations

TCC is a teaching environment and hosts students and trainees in medicine, pediatrics, family medicine, OB/GYN, PA and NP programs, dental and dental hygiene, pharmacy, behavioral health (MSW, MFT, psychology trainees), and public health (MPH internships). Paid and unpaid internships are also available in public health, operations, communications, and development.

Rotations are coordinated through affiliation agreements with partner schools. Students should contact their program coordinator first. Postings for internships are listed on the ADP careers page.

Applying

1. Search openings on TCC's ADP-hosted careers portal.
2. Create an applicant account and submit your application through the portal.
3. Review process — a member of TCC's HR team will contact qualified applicants.
4. Questions? Email info@tccfamilyhealth.org with "Careers Inquiry" in the subject.

Applicant Accommodations

TCC provides reasonable accommodations to qualified applicants with disabilities during the application and interview process. If you need an accommodation to apply — including an accessible format of a job posting, assistance completing the online application, or accommodations during an interview — please contact Human Resources at (562) 264-4623 or email info@tccfamilyhealth.org with "Applicant Accommodation" in the subject.

Equal Opportunity Employer

TCC Family Health is an Equal Opportunity Employer. TCC prohibits discrimination in recruitment, hiring, promotion, compensation, and all other terms and conditions of employment on the basis of race, color, religion, national origin, ancestry, age, sex, marital status, disability, medical condition, genetic information, pregnancy, veteran or military status, or any other classification protected by federal law or the California Fair Employment and Housing Act (FEHA).

TCC is committed to maintaining a drug- and alcohol-free workplace. Employment is contingent on successful completion of a background check and any licensure/credentialing requirements for the position.

This notice is provided pursuant to applicable federal and state requirements, including those associated with TCC's status as a Health Center Program grantee under 42 U.S.C. § 254b.

View Open Positions & Apply →

Who We Serve

TCC welcomes patients of all ages — from newborns through seniors — regardless of insurance status or income. We are a Federally Qualified Health Center (FQHC) serving Greater Long Beach and surrounding communities since 1939.

How to Become a Patient

1. Call us or walk in. Call (844) 822-4646 Monday–Friday to schedule a new-patient visit, or walk into any of our 14 locations during open hours.
2. Complete the new-patient intake. You can download and fill out our intake paperwork in advance (English or Spanish), or complete it in-clinic before your first visit. [Draft — link to intake PDF once available.]
3. Bring required documents to your first visit (see "What to Bring" below).
4. Meet your care team. At your first visit we'll review your history, screen for preventive care needs, and connect you to any additional services you may qualify for (dental, behavioral health, nutrition, legal).
5. Set up the myChart patient portal. After your visit you'll get a code to activate myChart to message your provider, request refills, and see lab results.

What to Bring to Your First Visit

• Photo ID (driver's license, passport, consular card, school ID, or any government ID).
• Insurance card if you have coverage (Medi-Cal, Medicare, Covered California, private, PPO/HMO).
• Proof of income if uninsured and applying for our Sliding Fee Discount Program — a recent pay stub, prior-year tax return, Social Security / SSI / SSDI letter, or self-declaration form (we'll help).
• List of current medications, including over-the-counter, vitamins, and supplements.
• Prior medical records if available (we can also request them for you).
• For children: immunization records and any school forms that need completion.

What to Expect

Plan for your first visit to take 60–90 minutes. A medical assistant will start by updating your health history, measuring vitals, and reviewing medications. Your provider will then meet with you for a physical exam and to discuss your care plan. If you need services we don't offer on-site, we'll refer or connect you on the spot.

Language Support

• Free interpreter services are available at every visit — in person, by phone, or by video.
• In-person staff speak Spanish, Khmer, Tagalog, and Vietnamese.
• A 24/7 phone interpreter service covers every other language, including American Sign Language.
• Materials are available in your preferred language — ask staff or call (844) 822-4646 to request.

Accessibility

All TCC health centers are wheelchair accessible. Ask staff or call ahead if you need additional accommodations — large-print materials, sign-language interpretation, extra time, or an alternative format.

Questions?

Call (844) 822-4646 or email info@tccfamilyhealth.org.

Insurance We Accept

TCC contracts with plans through HCLA IPA and Memorial Select IPA:

• Medi-Cal (all managed care plans serving LA County) — through HCLA IPA and Memorial Select IPA
• Medicare (Original and most Advantage plans) — through HCLA IPA and Memorial Select IPA
• Covered California (all carriers) — through HCLA IPA and Memorial Select IPA
• Commercial HMO plans — through HCLA IPA and Memorial Select IPA
• CHDP (Child Health and Disability Prevention)

Note: TCC is not contracted with commercial PPO plans.

Not sure what you have? Bring your card to your first visit and we'll verify coverage.

Sliding Fee Discount Program

TCC's Sliding Fee Discount Program (SFDP) makes primary care, dental, behavioral health, and optometry affordable. Your discount is based on family size and household income only, using the current Federal Poverty Level (FPL). Enrollment is available year-round.

Who Qualifies

• Patients with household income at or below 200% of the Federal Poverty Level.
• Eligibility is based on income and household size only. You may qualify whether you are uninsured, underinsured, have a high insurance share-of-cost or deductible, or are simply choosing not to use insurance for a specific service.
• There are no citizenship or residency requirements to qualify. TCC serves all members of the community.

Discount Categories

Households are grouped into six categories based on where monthly income falls within the FPL range for their family size.

2026 Federal Poverty Level — Monthly Income by Family Size

Use this table to find your category. Columns A–F show monthly income ranges; the FPL column is the annual amount at 100% FPL.

Add $5,680 to the annual FPL for each additional family member beyond 10.

Nominal Fees by Service

If you qualify for a discount, you pay a small nominal fee based on your category. Fees below are per visit.

Additional Dental discounted fee shall not be below $50.

Revised: 4-13-2026 · Board Approved: 4-13-2026 · Effective: 5-1-2026

How to Apply

1. Ask at check-in or call ahead. Tell any front-desk staff you'd like to apply for the Sliding Fee Discount Program, or call (844) 822-4646.
2. Complete a short application. We'll ask about household size and income. You can bring supporting documentation or use our self-declaration form.
3. Get your category same-day. Approvals are typically issued the same day. Your category applies for 12 months across all TCC services.

Documents You Can Bring

• Photo ID for the head of household
• Proof of household income for the most recent 30 days — any of: recent pay stubs, prior-year tax return, Social Security / SSI / SSDI letter, unemployment award letter, or pension statement
• For self-employed income: a profit & loss statement or most recent Schedule C
• If you have no documentation, we accept a signed self-declaration — we will never turn you away for lack of paperwork

Download the Fee Schedule

The complete Board-approved 2026 Sliding Fee Schedule is available as a PDF upon request — ask any front desk or call (844) 822-4646.

Help Enrolling in Insurance

Our Certified Enrollment Counselors can help you sign up for Medi-Cal, Covered California, or CHDP at no cost. Learn more about insurance enrollment →

Financial Counseling & Payment Plans

If you've received a bill and need help, call our billing team at (844) 822-4646. Payment plans are available. We never send patients to collections without first offering a payment plan.

Good Faith Estimate

If you are uninsured or self-pay, federal law gives you the right to a Good Faith Estimate of expected charges before a scheduled service. Learn about Good Faith Estimates →

Questions?

Call (844) 822-4646 and ask for the billing or enrollment team.

TCC's Certified Enrollment Counselors (CECs) are trained, state-certified specialists who help community members apply for health coverage — at no cost. You do not need to be a TCC patient to get help.

Programs We Can Help You Enroll In

• Medi-Cal — California's Medicaid program for low-income adults, children, pregnant people, and people with disabilities.
• Covered California — the state marketplace for subsidized commercial plans.
• CHDP (Child Health and Disability Prevention) — well-child visits for uninsured children.
• Medicare — for seniors 65+ and some people with disabilities.
• Family PACT — confidential family planning for low-income Californians.

What to Bring

• Photo ID for each adult applicant
• Social Security numbers (if you have them)
• Proof of income (pay stubs, tax return, unemployment letter, or self-declaration)
• Proof of California residency (utility bill, lease, mail)

How to Schedule

Call (844) 822-4646 and ask for an enrollment appointment. We also have walk-in hours at select locations.

Do I Qualify?

The fastest way to find out is to talk to a counselor. Eligibility depends on household size, income, age, pregnancy, disability, and residency. Many people who think they don't qualify actually do.

Language Support

Free interpreter services are available at every enrollment appointment. Our counselors speak English, Spanish, Khmer, Tagalog, and Vietnamese, and a phone interpreter covers any other language. Ask staff or call (844) 822-4646 to request interpretation or materials in your preferred language.

TCC Family Health is governed by a volunteer Board of Directors made up of community members. In accordance with federal Health Center Program requirements under 42 U.S.C. § 254b, at least 51% of our Board members are TCC patients. This patient-majority governance ensures that the people we serve direct how we serve them.

Executive Committee

Members

Board Meetings

The Board meets regularly to oversee TCC's mission, finances, and quality of care. Meeting minutes are available on request from the CEO's office.

Interested in Joining?

TCC is always seeking community members — especially current patients — who want to help govern a mission-driven health center. If you're interested, email info@tccfamilyhealth.org with "Board Interest" in the subject line.

24/7 Nurse Advice Line

TCC patients can call (844) 822-4646 any time — including nights, weekends, and holidays — to reach our after-hours nurse advice line. A registered nurse will help you decide whether to:

• Treat your symptoms at home with self-care
• Schedule a TCC visit the next business day
• Go to an urgent care
• Go to an emergency room or call 911

When to Go Where

Call 911 or go to the ER for:

• Chest pain or pressure, difficulty breathing, choking
• Severe bleeding, deep cuts, broken bones with deformity
• Stroke symptoms (sudden face drooping, arm weakness, slurred speech)
• Head injury with loss of consciousness, seizure, or confusion
• Severe abdominal pain, vomiting blood, black stools
• Suicidal thoughts or psychiatric crisis — or call or text 988 for the Suicide & Crisis Lifeline
• Overdose — call 911 and (if available) administer naloxone

Go to Urgent Care for:

• Minor cuts, sprains, simple fractures
• Fever, flu, strep throat, ear infection
• UTI symptoms, minor burns, rashes, simple asthma flare
• Cough, sinus pressure, pink eye

Wait for a TCC appointment for:

• Routine physicals, well-child visits, sports physicals
• Prescription refills, chronic condition management
• Non-urgent mental health concerns
• Dental cleanings and routine dental concerns

Holiday & Closure Schedule

TCC clinics are closed on: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Eve and Christmas Day. The 24/7 nurse advice line operates on holidays.

Crisis Resources

• 988 Suicide & Crisis Lifeline — call or text 988 (free, 24/7, confidential)
• Crisis Text Line — text HOME to 741741
• LA County Department of Mental Health ACCESS Center — (800) 854-7771 (24/7)
• Domestic Violence Hotline — (800) 799-7233
• Poison Control — (800) 222-1222

Key Details About Your Right to a Good Faith Estimate

• Who is eligible: uninsured or self-pay individuals — anyone not using insurance for a specific service.
• When to expect it: if your service is scheduled 3+ business days in advance, your provider must give you a GFE within 1 business day. If it's scheduled 10+ business days in advance, they have 3 business days.
• What it includes: an estimate of total expected costs for the primary service and any associated services (for example, anesthesia, labs, facility fees, equipment).

Your Right to a Good Faith Estimate

You have the right to receive a Good Faith Estimate explaining how much your medical care will cost.

• Under the law, health care providers must give patients who do not have insurance — or who are not using insurance — an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

How to Request a Good Faith Estimate at TCC

Call (844) 822-4646 and ask for a Good Faith Estimate, or request one at check-in for any scheduled service. We'll provide it in writing within the timeframes required by law.

If You Receive a Bill More Than $400 Higher Than Your Estimate

You may be eligible to dispute the bill through the federal Patient-Provider Dispute Resolution process. To start a dispute:

• Initiate the dispute within 120 days of the date on the original bill.
• There is a $25 fee to use the dispute process.
• Visit cms.gov/nosurprises or call 1-800-985-3059.

Questions

For questions about this notice or to request your GFE, call TCC billing at (844) 822-4646.

For more information about your rights under federal law, visit cms.gov/nosurprises.

Version: 1.0  |  Effective Date: April 20, 2026  |  Last Updated: April 20, 2026

TCC Family Health is committed to providing safe, respectful, high-quality care. If your experience has not met that standard — or if you have a concern about privacy, discrimination, safety, or quality — please tell us.

Types of Grievances Covered

• Section 1557 / Discrimination — discrimination based on race, color, national origin, sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), age, or disability in any TCC health program or activity.
• Language access & auxiliary aids — failure to provide qualified interpretation, translated documents, or auxiliary aids and services at no cost to the patient.
• Privacy / HIPAA — see our Notice of Privacy Practices for protected health information concerns.
• Quality of care, safety, or patient experience
• Billing disputes — for Good Faith Estimate disputes see Good Faith Estimate
• Accessibility of facilities or this website — see our Accessibility Statement

Grievance Procedure

TCC follows a single, structured grievance procedure with specific timelines. The procedure applies to all grievance types listed above.

1. Who May File

• Any current or former patient of TCC Family Health
• A parent, legal guardian, personal representative, or authorized agent acting on a patient's behalf (written authorization may be required for adult patients)
• Any member of the public who has had direct interaction with TCC services, programs, or facilities
• A third party who witnessed alleged discrimination against a patient or group

2. How to File (Methods)

You may file a grievance by any of the following methods. Oral grievances will be documented in writing by staff, and you will receive a copy of what was recorded.

• Phone: (844) 822-4646 — ask for the Section 1557 Compliance Officer or Patient Advocate
• Email: info@tccfamilyhealth.org — subject line "Grievance – Section 1557"
• Mail: Section 1557 Compliance Officer, TCC Family Health, 701 East 28th Street, Suite 200, Long Beach, CA 90806
• In person: ask any front-desk staff to connect you with the Patient Advocate or Compliance Officer
• Alternative formats: large print, audio, electronic, or translated — available on request at no cost
• Language assistance: qualified interpreters and translated materials are provided free of charge for any language, including American Sign Language

A written grievance should include: your name and contact information; a description of the concern; relevant dates and locations; names of any individuals involved; and the resolution you are seeking.

3. When to File (Deadline)

• Internal TCC deadline: Grievances should be filed with TCC within 60 calendar days of the incident or of the date you became aware of it. The Compliance Officer may extend this deadline for good cause (e.g., illness, language barriers, or delayed discovery).
• HHS OCR deadline: Complaints filed with the U.S. Department of Health and Human Services, Office for Civil Rights, generally must be filed within 180 calendar days of the alleged discrimination or HIPAA violation. OCR may grant an extension for good cause.

4. How TCC Will Respond (Timeline)

• Within 10 business days of receipt — the Section 1557 Compliance Officer sends written acknowledgment that your grievance has been received, with the assigned case identifier, a copy of this grievance procedure, and the name and contact information of the investigator.
• If the issue is urgent (e.g., imminent risk to safety, denial of emergency care, imminent deadline), TCC will respond within 1 business day.
• You will be informed in writing of any extension of timelines, the reason for the extension, and a new target date.
• Your care at TCC will not be affected by the filing of a grievance.

5. Investigation Process

• The Section 1557 Compliance Officer (or a designated neutral investigator if there is a conflict of interest) conducts a prompt, thorough, and impartial investigation.
• The investigation may include: reviewing relevant records, policies, and documentation; interviewing the person filing the grievance; interviewing the person or staff involved; interviewing witnesses; and consulting with legal counsel or subject-matter experts where appropriate.
• You may be contacted for clarification or to provide additional information, and you may submit any supporting documentation or name witnesses on your behalf.
• Investigations are generally completed within 30 calendar days of acknowledgment. Complex investigations may take longer; you will receive written notice of any extension.
• TCC maintains confidentiality to the extent possible, sharing information only with those who need it to investigate or resolve the matter.

6. Written Decision

• At the conclusion of the investigation, TCC will issue a written determination that includes: the findings of fact; the conclusion as to whether a violation occurred; any corrective action taken or to be taken (e.g., staff training, policy change, remediation for the individual); and a clear statement of your right to appeal and how to do so.
• The written decision is delivered in your preferred language and in any alternative format you have requested.
• A copy is retained in TCC's grievance file; another copy is provided to the Chief Executive Officer.

7. Appeal Process

• You have 15 calendar days from the date of the written determination to file an appeal if you disagree with the outcome.
• Appeals are submitted in writing to TCC's Chief Executive Officer by email (info@tccfamilyhealth.org, subject "Grievance Appeal – Section 1557") or by mail to the address above, Attention: CEO.
• Your appeal should explain why you disagree with the determination and may include any additional information or evidence you would like considered.
• The CEO (or a senior designee not involved in the initial investigation) will conduct an independent review and issue a final written decision within 15 calendar days of receiving your appeal.
• The CEO's decision is TCC's final internal determination. You retain the right to file externally with HHS OCR, CDPH, or other applicable agencies at any time, regardless of the internal outcome.

8. Non-Retaliation

• TCC strictly prohibits retaliation, intimidation, threats, coercion, or discrimination against any person who files a grievance, participates in an investigation, or opposes any act or practice they reasonably believe is unlawful under Section 1557, HIPAA, the ADA, or other civil-rights laws.
• This protection applies to patients, family members, staff, contractors, volunteers, and members of the public.
• If you believe you have experienced retaliation, you may file a separate grievance using the same procedure above, or file directly with HHS OCR.
• Retaliation by any TCC workforce member is grounds for disciplinary action up to and including termination.

Your Right to File with HHS Office for Civil Rights

You may file a discrimination or privacy complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights — in addition to, or instead of, filing with TCC. HHS OCR complaints generally must be filed within 180 days of the alleged discrimination or HIPAA violation, though OCR may extend the deadline for good cause.

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019  ·  TDD: (800) 537-7697
Online (Section 1557 & civil rights): hhs.gov/civil-rights/filing-a-complaint
Online (HIPAA): hhs.gov/hipaa/filing-a-complaint

Other External Agencies

• California Department of Public Health — (800) 236-9747, cdph.ca.gov
• California Civil Rights Department (state anti-discrimination) — calcivilrights.ca.gov
• HRSA Health Center Compliance — bphc.hrsa.gov
• The Joint Commission — jointcommission.org/report-a-concern

Section 1557 Compliance Officer

Cesar Vazquez, Section 1557 Compliance Officer
TCC Family Health
701 East 28th Street, Suite 200, Long Beach, CA 90806
Phone: (844) 822-4646
Email: info@tccfamilyhealth.org

Record Retention

TCC retains grievance files, investigations, and determinations for a minimum of three years, consistent with 45 CFR § 92.10 and HRSA requirements.

TCC offers telehealth visits for many types of care — saving you a trip to the clinic when an in-person exam isn't required.

What Can Be Done by Telehealth?

• Follow-up visits for chronic conditions (diabetes, hypertension, asthma)
• Prescription refills and medication check-ins
• Behavioral health counseling and therapy
• Minor illness triage (cough, rash, UTI symptoms)
• Review of lab or imaging results
• Nutrition counseling

Some visits still require in-person care. Your provider will let you know.

What You'll Need

• A smartphone, tablet, or computer with a camera and microphone
• A reliable internet connection or strong cell signal
• A quiet, private space for the visit
• A valid phone number so we can reach you if the video connection drops

If you don't have video access, a phone visit is usually available.

How to Schedule

Call (844) 822-4646 and ask for a telehealth visit, or message your provider through myChart.

Costs and Coverage

Telehealth visits are covered by Medi-Cal, Medicare, Covered California, and most commercial plans at the same rate as in-person visits. Sliding fee scale applies if you are uninsured.

Privacy and Security

Our telehealth platform is HIPAA-compliant. Video visits are encrypted and not recorded. See our Notice of Privacy Practices.

TCC Family Health is a 501(c)(3) nonprofit organization and a HRSA Section 330 Health Center Program grantee. We publish our annual report, financial statements, and IRS Form 990 to support transparency and community accountability.

Funding Sources

• Patient service revenue (Medi-Cal, Medicare, Covered California, private insurance, sliding-fee payments)
• HRSA Section 330 Health Center Program grant
• State and county grants (LA County Department of Health Services, DPH)
• Private foundation and corporate grants
• Individual donors and community fundraising

UDS Quality Data

TCC reports annually to HRSA's Uniform Data System (UDS). Public UDS data is available at data.hrsa.gov.

Tax-Exempt Status

The Children's Clinic, Serving Children & Their Families, dba TCC Family Health, is a 501(c)(3) organization. Federal Tax ID (EIN): 95-1643332. Donations are tax-deductible to the extent allowed by law.

Upcoming Events

Submit a Community Event

Are you a community partner hosting a health-related event? Let us know at info@tccfamilyhealth.org and we'll consider including it here.

Stay in the Loop

Follow TCC on social media or check back here for the latest events. For media or partnership inquiries, visit our Newsroom.

340B Drug Pricing Program

TCC Family Health participates in the federal 340B Drug Pricing Program, which allows us to purchase outpatient medications at significant discounts. We pass these savings on to our patients — especially those who are uninsured, underinsured, or paying on the sliding fee scale — so cost is not a barrier to staying on treatment.

Getting Prescriptions Filled

• On-site dispensary at select TCC locations for eligible patients. Ask your care team where to pick up.
• 340B contract pharmacies — we partner with community pharmacies that can fill TCC prescriptions at 340B-discounted prices for eligible patients.
• Any pharmacy — TCC prescriptions can be filled at any licensed pharmacy you choose using your insurance.

Refill Requests

The easiest way to request a refill is through myChart. You can also:

• Call your TCC clinic and leave a message for your care team
• Ask your pharmacy to send a refill request to TCC
• Bring your medication bottle to any visit

Please allow 2 business days for refill requests. Controlled substances require an appointment.

Medication Assistance

If a medication your provider prescribes is not affordable, let us know. We can:

• Switch to a lower-cost alternative when clinically appropriate
• Apply to manufacturer patient assistance programs on your behalf
• Connect you with SingleCare, GoodRx, or similar discount programs
• Use our sliding fee scale for on-site dispensary services

Medication Counseling

Pharmacists are available to review your medications, check for interactions, and answer questions. Ask at check-in or call the dispensary directly.

Safe Disposal

Bring unused medications to any TCC clinic for safe disposal, or use a drug take-back location at DEA's drug disposal locator.

Recent Highlights

TCC In The News

• Press-Telegram (Feb 23, 2025) — Rich Archbold: "Dr. Nicholas opens new health/wellness center in Cambodia Town."
• Press-Telegram (Mar 8, 2021) — Rich Archbold: "Dr. Elisa Nicholas works to erase consequences of environmental racism."
• LAist / KPCC (2015) — Long Beach Alliance for Children with Asthma (LBACA) program: nearly three-quarters of children who had been missing school had stopped missing school at the six-month follow-up after enrolling.
• Long Beach Post (Aug 2016) — Coverage of TCC's mobile medical clinic and Roosevelt Elementary school-based health center launches.

Media Inquiries

Journalists and media professionals, please contact:

• Communications Team
• Email: media@tccfamilyhealth.org
• Phone: (844) 822-4646

Media Kit

Logos, photos, fact sheets, and executive bios available on request.

Community Volunteers

TCC welcomes community volunteers for health fairs, outreach events, fundraising, and administrative support. All volunteers complete a short orientation and background check.

• Event support (health fairs, Beach Walk, gala)
• Community outreach and tabling
• Reach Out and Read book-reading volunteers in our waiting rooms
• Clerical and administrative help
• Translation support

Interested? Email volunteer@tccfamilyhealth.org or call (844) 822-4646.

Student Clinical Rotations

TCC hosts students from accredited programs in:

• Medicine (MS3/MS4 family medicine, pediatrics, OB/GYN)
• Physician assistant programs
• Nurse practitioner and registered nurse programs
• Dental and dental hygiene
• Pharmacy
• Behavioral health (MSW, MFT, psychology trainees)
• Public health and MPH internships

Rotations are arranged through affiliation agreements with partner schools. Students should contact their program coordinator first.

Residency & Fellowship

TCC partners with residency and fellowship programs in family medicine, pediatrics, and behavioral health. [Draft — list specific programs and contacts if available.]

Internship Program

Paid and unpaid internships are available in public health, operations, communications, and development. See our Careers page for the current list of openings and how to apply.

Why Train at TCC?

• Diverse, underserved community in Greater Long Beach
• Integrated primary care with behavioral health, dental, and legal partners
• Trauma-informed care training
• Multidisciplinary teams
• Preceptors active in teaching and community medicine

Map

Pinch or scroll to zoom. See Locations for full addresses and hours.

Filter by Service

[Scaffold] Filter controls go here: primary care, pediatrics, dental, behavioral health, pharmacy, vision, OB/GYN, senior care, telehealth, walk-in.

Filter by Language

[Scaffold] Language filters: Spanish, Khmer, Tagalog, Vietnamese, Korean, Chinese.

All Locations

For the full list of our 14 sites with hours and directions, see the Locations page.

Primary Care

Pediatrics

Behavioral Health

Dental

Optometry

Looking for a provider who speaks your language? Call (844) 822-4646 and we'll match you with someone on staff. Free interpretation is always available.